Business Relationship Manager Senior Deepening - Vice President

JPMorgan Chase & Co. • Troy, MI

10d

About The Position

The Business Relationship Manager Senior Deepening banker in Business Banking manages a portfolio of large, profitable business clients with annual revenue greater than approximately $5 million. The role focuses on deposit acquisition, product deepening, client retention and growth, and referrals that increase primary bank share. The banker delivers a high-touch client experience through relationship building and financial advice, while deepening existing relationships, acquiring new relationships through referrals, and managing risk.

The position serves approximately 80–100 businesses in stable or mature stages, offers business deposit and cash management solutions, and manages business credit opportunities up to approximately $15 million. It also supports branch-based business bankers on sizeable credit deals as needed. The role works with clients in person and virtually, draws on internal product and banking partners to meet business and personal financial needs, and follows risk, control, and regulatory requirements.

Requirements

• At least 5 years of experience in Business Banking Relationship Management or related business lending.
• Strong knowledge of deposit and cash management products and services, business credit underwriting, and commercial credit training.
• Ability to use seasoned judgment to provide customized solutions, monitor market and industry trends and business outcomes, anticipate client needs, and present proactive solutions and alternatives.
• Ability to anticipate client issues, take ownership of problems on clients’ behalf, and follow through on commitments.
• Strong relationship-building and communication skills with people at all levels, internally and externally.
• Ability to influence others to achieve outcomes and use technology to interact with clients effectively and efficiently.
• Excellent organizational skills and ability to manage priorities, work under pressure, and meet tight deadlines.
• Self-directed, proactive, and creative approach; sound judgment and ability to navigate ambiguity.
• Ability to balance client needs with the risks and interests of the firm.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• At least 3 years of experience managing clients with revenue greater than $10 million.
• Proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.
• In-depth knowledge of diverse businesses, industries, markets, and financial and economic concepts.

Responsibilities

• Manage, retain, and deepen a portfolio of approximately 80–100 stable or mature business clients with annual revenue greater than approximately $5 million.
• Provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million.
• Support branch-based business bankers on sizeable business credit deals as needed.
• Deliver customized business banking solutions tailored to each client's financial needs and circumstances.
• Apply knowledge of business, finance, banking, credit, and risk management to recommend suitable solutions and support portfolio profitability.
• Use knowledge of businesses, industries, markets, financial and economic concepts, and marketing techniques to develop a business network and prospects.
• Conduct regular in-person or virtual calls with clients, referrals, and centers of influence at their places of business to cultivate long-term primary banking relationships.
• Understand business owners’ personal financial goals and needs, and partner with Branch, Wealth Management, and Private Bank to identify appropriate solutions.
• Use treasury product knowledge and work with product specialists to onboard clients, deliver accounts and services, follow up after account opening, identify additional solutions, and establish digital capabilities.
• Protect the firm by following risk management protocols and control policies and adhering to regulatory requirements.

Benefits

• Competitive total rewards package with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed