About The Position

As a Business Relationship Manager II (BRM) in Business Banking, you will help improve the lives of clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients, building relationships and providing financial advice with a focus on client experience and risk management. The portfolio consists of 100–130 business clients with annual revenue of $1–$5 million for assigned branches. You will provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million.

Requirements

  • At least 3 years of experience in Business Banking Relationship Management or related business lending.
  • General business experience and knowledge of business credit and core business products and services, including understanding general business practices and how needs vary by industry and market.
  • Strong communication skills with people at all levels, internally and externally, and ability to build relationships with clients and internal partners.
  • Ability to balance client needs with associated risks and the firm’s interests, recognize problems, and determine when to escalate or handle them independently.
  • Ability to prioritize daily work to achieve business objectives, own problems on clients’ behalf, and follow through on commitments.
  • High proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Nice To Haves

  • Bachelor’s degree in Finance or a related field, or equivalent work experience.
  • Strong current business network.

Responsibilities

  • Acquire, manage, and retain a portfolio of 100–130 business clients for assigned branches.
  • Provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million.
  • Deliver customized business banking solutions tailored to clients’ financial needs and circumstances.
  • Use knowledge of business, finance, banking, credit, and risk management to recommend solutions that serve clients and ensure portfolio profitability.
  • Conduct regular in-person calls with prospects, centers of influence, and existing clients at their places of business.
  • Follow a disciplined relationship development process and review relationship strategies and processes with the manager, adjusting as needed.
  • Identify and pursue potential new business clients and cultivate long-term, primary banking relationships.
  • Identify business clients’ personal financial goals and needs, and collaborate with partners across Chase Wealth Management, Home Lending, and Branch Teams to connect clients with specialists.
  • Support assigned branches and protect the firm by following sound risk management protocols and regulatory requirements.
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