Bus Relationship Mgr II

Desert Financial Credit Union•Phoenix, AZ

About The Position

The Business Relationship Manager II develops new commercial real estate (CRE) business relationships, with an emphasis on ground-up construction and other complex CRE lending opportunities, while maintaining and growing existing business member relationships. The role builds referral networks, identifies lending opportunities, and serves as borrowers’ primary contact throughout the loan process. It also manages an individual CRE loan portfolio, supporting credit quality, compliance, and member satisfaction. The position develops a consistent CRE loan application pipeline, particularly for construction and ground-up development deals; expands referral networks through sales calls, community involvement, and industry events; and proactively identifies prospective CRE borrowers. It manages loan applications and active loans, supports portfolio monitoring and exception management, and ensures timely processing, accurate documentation, communication, and adherence to regulatory, credit policy, and quality-control standards. The Business Relationship Manager II maintains relationships with internal and external partners, communicates prospect and referral activity to management and stakeholders, and acquires, manages, and retains a high-quality, profitable loan portfolio. The role also maintains expertise in business loans, deposits, treasury management solutions, documentation requirements, market and industry conditions, construction lending practices, and regulatory changes. Other job-related duties may be assigned.

Requirements

Bachelor's degree in Business or a related field, or an equivalent combination of education and/or experience.
At least 5 years of Commercial Real Estate Lending experience.
Strong business development and relationship management skills, including the ability to identify CRE opportunities, develop and execute sales plans, and build lasting member relationships.
In-depth knowledge of commercial lending regulations, credit structure, and financial analysis practices, including the ability to evaluate credit risk, identify trends, and ensure compliance with policies and documentation standards.
Ability to work independently and manage multiple priorities in a fast-paced, high-volume lending environment.
Strong organization, task prioritization, deadline management, accuracy, and attention to detail.
Outstanding communication and relationship-building skills, including the ability to deliver information and presentations clearly and professionally to diverse audiences.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and ability to learn and use new financial systems and CRM tools.
Arizona driver's license required.

Responsibilities

Develop a consistent CRE loan application pipeline, with an emphasis on CRE construction and ground-up development deals.
Expand referral networks through daily sales calls, community involvement, and participation in business and industry events.
Identify prospective CRE borrowers and initiate relationships with business members seeking CRE lending solutions.
Manage an individual portfolio of loan applications and active loans, ensuring timely processing, accurate documentation, and consistent communication.
Provide financial information and documentation for portfolio monitoring and exception management.
Ensure adherence to regulatory requirements, credit policy, and quality-control standards.
Build and maintain relationships and consistent communication with internal and external partners throughout the loan and account-opening process.
Communicate prospect status, new business opportunities, and referral activity to management and key stakeholders.
Acquire, manage, and retain a high-quality, profitable loan portfolio.
Maintain knowledge of business products, services, documentation requirements, market and industry conditions, construction lending practices and trends, and regulatory changes.
Perform other job-related duties as assigned.