Business Relationship Manager I - Officer

JPMorgan Chase & Co. • Chattanooga, TN

4h

About The Position

As a Business Relationship Manager I (BRM) in Business Banking, you will manage a portfolio of new and existing business clients, build relationships, and provide financial advice and solutions that support clients and their businesses. The role emphasizes client experience, risk management, and customized banking solutions. You will support assigned branches, develop new business relationships, and work with partners across lines of business to connect clients with specialists for their financial needs.

The role serves business clients with annual revenues of $1 million to $5 million, providing deposit and cash management solutions and managing business credit opportunities up to approximately $500,000. Regular in-person client and prospect calls are part of the relationship-development process.

Requirements

• At least 1 year of experience in Business Banking Relationship Management or related business lending.
• General business experience and knowledge of business credit and core business products and services, including an understanding of general business practices and how needs vary by industry and market.
• Strong communication skills with individuals at all levels, internally and externally, and the ability to build relationships with clients and internal partners.
• Ability to balance client needs with risks and the firm’s interests, recognize issues or problems, and determine when to escalate or handle them independently.
• Ability to set and balance daily priorities to achieve business objectives, take ownership of client problems, and follow through on commitments.
• High proficiency with MS Office tools, including Outlook, Excel, Word, and PowerPoint.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Strong current business network.

Responsibilities

• Acquire, manage, and retain a portfolio of 100–130 business clients for assigned branches, providing business deposit and cash management solutions and managing business credit opportunities up to approximately $500,000.
• Deliver customized business banking solutions tailored to clients’ financial needs and circumstances.
• Use knowledge of business, finance, banking, credit, and risk management to recommend and promote suitable solutions while ensuring portfolio profitability.
• Conduct regular in-person calls with prospects, centers of influence, and existing clients at their places of business.
• Follow a disciplined relationship-development process, identify steps to maintain and build relationships, and review strategies with the manager and adjust as needed.
• Identify and pursue prospective business clients to cultivate long-term primary banking relationships.
• Identify business clients’ personal financial goals and needs and collaborate with partners across lines of business to connect clients with specialists.
• Support assigned branches and protect the firm by following sound risk-management protocols and regulatory requirements.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed