Business Relationship Manager I- Officer

JPMorgan Chase & Co.•Portland, OR

About The Position

As a Business Relationship Manager I in Business Banking, you help improve the lives of clients and the well-being of their businesses by providing financial solutions, education, and advice. You manage a portfolio of new and existing business clients, building relationships and providing financial advice with a focus on client experience and risk management. The role supports assigned branches and serves business clients with annual revenue of $1 million to $5 million.

Requirements

  • At least 1 year of experience in Business Banking Relationship Management or related business lending.
  • General business experience and knowledge of business credit and core business products and services, including an understanding of general business practices and how needs vary by industry and market.
  • Strong communication skills and the ability to build relationships with clients and internal partners at all levels.
  • Ability to balance client needs with associated risks and the interests of the firm, recognize issues or problems, and determine when to escalate or handle them independently.
  • Ability to prioritize daily work to achieve business objectives, take ownership of client problems, and follow through on commitments.
  • High proficiency with MS Office tools, including Outlook, Excel, Word, and PowerPoint.

Nice To Haves

  • Bachelor’s degree in Finance or a related field, or equivalent work experience.
  • Strong current business network.

Responsibilities

  • Acquire, manage, and retain a portfolio of 70–90 business clients for assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
  • Deliver a strong client experience with comprehensive, customized business banking solutions tailored to clients’ financial needs and circumstances.
  • Apply knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that serve clients and support portfolio profitability.
  • Conduct regular in-person calls with prospects, centers of influence, and existing clients at their places of business; follow a disciplined relationship development process and review strategies with the manager, adjusting as needed.
  • Identify and pursue prospective business clients and cultivate long-term primary banking relationships.
  • Identify business clients’ personal financial goals and needs and collaborate with partners across Chase Wealth Management, Home Lending, and Branch Teams to connect clients with specialists.
  • Provide leadership by actively supporting assigned branches and protect the firm by following sound risk management protocols and regulatory requirements.

Benefits

  • Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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