Business Relationship Manager Area Manager - Executive Director
About The Position
As an Area Manager in Business Banking, you will lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for clients. You will provide leadership, management, support, direction, and guidance to the team while overseeing performance, revenue, profitability, credit quality, regulatory compliance, and risk protocols. The role includes coaching and developing BRMs, helping them manage portfolios and complex client needs, and building collaborative partnerships across lines of business. You will also recruit, hire, develop, and retain talent and represent the bank in the community.
Requirements
- At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
- Expert knowledge of deposit and cash management products and services.
- Expert knowledge of business credit underwriting and commercial credit training.
- Strong communication skills with individuals at all levels, internally and externally.
- Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
- Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
- Ability to lead proactively through change.
- Strong current business network and recognition as a leader in community organizations, with demonstrated business acumen.
- Ability to balance client needs with associated risks and the firm’s interests, and to manage time in a disciplined and strategic manner across long-term and day-to-day management demands.
Nice To Haves
- Bachelor’s degree in Finance or a related field, or equivalent work experience.
- Prior experience managing a relationship development team.
- High proficiency with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.
Responsibilities
- Lead and guide a territory team of Business Relationship Managers in developing deposit, cash management, and credit business, with a focus on relationship-building, client experience, and risk management.
- Manage individual team members’ performance and hold BRMs accountable for business priorities, client experience, and risk management.
- Manage area revenue and profitability; monitor credit quality, regulatory requirements, and risk protocols; use reporting and metrics to assess performance, identify trends, and address or escalate issues.
- Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
- Provide expertise on loan structuring, pricing, and customized solutions, and help the team resolve complex challenges.
- Ensure BRMs understand business clients’ personal financial goals and needs and connect clients with appropriate specialists.
- Build collaborative relationships with Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank to support a One Chase, client-centric environment.
- Represent the bank in community leadership roles, such as Chamber of Commerce and local non-profit boards.
- Recruit and maintain a pipeline of viable candidates; select, hire, develop, and retain top talent while fostering an inclusive and respectful team environment.
- Travel occasionally for key business and leadership meetings and training.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
