Business Relationship Manager Area Manager - Executive Director

JPMorgan Chase & Co. • Greenville, SC

1d

About The Position

As an Area Manager in Business Banking, you will lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for clients. You will oversee a territory, support the team’s business development, and ensure a focus on relationship-building, client experience, and risk management.

The role includes managing team performance, area revenue and profitability, and adherence to credit quality, regulatory requirements, and risk protocols. You will coach BRMs on portfolio management, prospecting, profitability, client experience, and risk management; provide guidance on loan structuring, pricing, and tailored solutions; and help resolve complex challenges. You will also build partnerships across lines of business, represent the bank in the community, and recruit, develop, and retain talent.

Chase’s business bankers provide financial solutions, financing, and advice to small business owners across the United States as they start, run, and grow their businesses.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with people at all levels, internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve outcomes.
• Ability to lead proactively through change.
• Strong current business network and standing as a leader in community organizations, with demonstrated business acumen.
• Ability to balance client needs with firm risks and interests and to manage time strategically across long-term and day-to-day management demands.
• Ability to travel occasionally for key business and leadership meetings and training.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Lead, manage, support, direct, and guide a territory team of Business Relationship Managers in developing deposit, cash management, and credit business.
• Manage individual team-member performance and hold BRMs accountable for business priorities, client experience, and risk management.
• Manage area revenue and profitability, monitor credit quality and compliance with regulatory requirements and risk protocols, and use reporting and metrics to identify trends and address or escalate issues.
• Coach and develop BRMs in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Provide expertise on loan structuring, pricing, customized solutions, and complex client challenges.
• Ensure BRMs understand business clients’ personal financial goals and needs and connect clients with relevant specialists.
• Build collaborative relationships with Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank.
• Represent the bank in community leadership roles, such as Chamber of Commerce and local nonprofit boards.
• Recruit and maintain a pipeline of viable candidates, select and hire talent, and develop and retain high-quality employees by fostering an inclusive and respectful team environment.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed