Business Property Manager I

San Diego County Regional Airport Authority • San Diego, CA

2d • $73,160 - $117,057 • Hybrid

About The Position

The Terminal Business Development department is seeking a Business Property Manager I to join their dynamic team. This role sits at the crossroads of commerce and customer experience, supporting the airport’s non-airline revenue program. The selected candidate will manage a portfolio of diverse leases and initiatives, including food and beverage, convenience and specialty retail, passenger services, and property agreements. Strong communication, collaboration, and the ability to build and maintain positive working relationships with a wide range of stakeholders will be instrumental for the Business Property Manager I success. Every traveler remembers their experience going through an airport, and what they encounter is the result of thoughtful coordination behind the scenes to better serve millions of SAN travelers and you will play an important role in that experience.

Requirements

• Graduation from a four-year college or university with major in business administration, public administration, finance, marketing, or other related field of study
• Three years of progressively responsible property management experience, at least two years of which involve retail or food & beverage management, commercial or industrial property management, and/ or real estate development, preferably in an airport
• Equivalent combination of training and experience.
• Successful completion of a fingerprint-based background investigation, training, and testing required for employment and operation of Authority and San Diego County physical security, surveillance, radio and telecommunications equipment.
• Project Management: Autonomously manage projects by evaluating priorities, developing action plans, demonstrating consistent follow-up and completes projects and assignments pivoting as necessary to prioritize in accordance with Authority goals. Multi-task and effectively manage multiple tenants and projects simultaneously.
• Relationship & Interpersonal Skills: Cultivates interpersonal rapport and trust, both up and down, by exhibiting consistency and reliability. Builds and maintains collaborative working relationships with stakeholders, identifies and relates information, ideas and problems, champion’s initiatives and ideas based on collaborative solutions. Collaborates with and advocates for tenants while maintaining accountability to the Authority. Ability to anticipate customer needs and responses and proactively propose solutions.
• Communication: To proficiently and tactfully exchange and interpret information verbally and in writing, facilitate, persuade and prepare, and deliver presentations for a variety of mediums such as lease correspondence, procurement scopes of work, concessions, promotional materials. Communicates to gain support for ideas, proposals, projects, and solutions; articulates clear rationale in discussion of the benefits and drawbacks of various options, is assertive while exhibiting flexibility.
• Problem-Solving/Agility: Identifies significance of problems, demonstrates willingness to act in situations requiring immediate solutions for passengers, tenants, or the Airport. Under supervision, seeking Board approval for leases, amendments, procurements or similar; to include drafting of Board Reports and ordinance language, preparation of PowerPoint presentation, as well as responsibility for timely internal approvals.
• Integrity: Ability to assess and show sensitivity regarding conflicts/demands inherent with the Authority as a political and business entity, accountable to the public.
• Leveraging Technology: Effectively uses and generates information electronically integrates technology solutions and systems.

Nice To Haves

• Project Management Professional Certification (PMP)
• American Association of Airport Executives (AAAE, CM)
• Airport Council International (USAP)
• Driving is an Essential Function. This role requires regular driving as a critical part of performing work-related duties, specifically involving the operation of Airport Authority vehicles. A valid California driver’s license is required, along with strict adherence to all traffic laws and safety regulations. Applicants must maintain an acceptable driving record to operate Authority vehicles. Compliance with Airport Authority vehicle use policies, including safety protocols and reporting requirements, is mandatory. Applicants must acknowledge that driving Airport Authority vehicles is an essential function of this role.

Responsibilities

• Administer and support leases, permits, easements, licenses, and operating agreements for non-airline revenue tenants.
• Assist with Request for Proposal (RFP) processes by preparing materials and providing input as needed.
• Maintain accurate business partner account records and support contract compliance monitoring.
• Participate in stakeholder meetings and assist in addressing routine business matters and tenant inquiries.
• Collaborate with internal teams and stakeholders to review sales and operational data.
• Support implementation of initiatives related to concessions, marketing, and customer programs.
• Track and document operational issues, assisting with follow-up actions and resolution.
• Provide general support in identifying opportunities to enhance operations and tenant performance.
• Support coordination of tenant improvement projects, including tracking progress and assisting with communication between tenants and internal teams.
• Conduct routine site visits to observe operations and support compliance with lease requirements.
• Assist in reviewing plans and coordinating follow-ups to help ensure projects meet operational needs and timelines.
• Support administration of Quality Assurance Program (QAP) reviews by assisting with documentation and follow-up.
• Help monitor service standards and report observations related to the passenger experience.
• Assist with passenger-facing programs such as promotions and engagement initiatives, as well as coordination efforts related to continuity of operations planning and other duties as assigned.

Benefits

• 14 paid holidays
• 18 – 33 days of vacation (PTO)
• Parental and childcare benefits
• Salary continuance for family & parental leave
• Tuition reimbursement
• Retirement plan options including our comprehensive pension plan and 457 defined contribution plan
• Annual employer-funded Lifestyle Spending Account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level