Business Product Owner, Digital Quality

6090-Johnson & Johnson Services Legal Entity • New Brunswick, NJ

2d • Hybrid

About The Position

The Business Product Owner, Digital Quality will help drive the delivery of digital initiatives across the Global Q&C organization and will help execute the Enterprise Quality (EQ) digital product roadmap and strategy and the Q&C digital roadmap. This role will be hands on with various efforts that are aligned to segment partner priorities. The role will need to deliver on cross sector & cross functional product releasees contained in the roadmap and identified digital capabilities while proactively influencing & supporting the sector & Enterprise digital talent strategy. The Business Product Owner will be responsible to understand and action segment needs related to the Q&C digital product space to deliver value in support of the segment strategies.

Requirements

• Bachelor’s degree in a field of study related to supply chain, life sciences, information technology, data science, artificial intelligence or related.
• A minimum of 6 years of experience in healthcare or other related regulated industries.
• Experience in any one of these fields: Supply Chain, Quality & Compliance, Information Technology, Data Science, and/or Advanced Analytics.
• Experience working in the Pharmaceuticals, and/or Medical Devices sectors.
• Consistent record translating business needs into solutions.
• Proven ability to distill sophisticated business processes into succinct process steps.
• Strong product management skills with shown business results and outcomes
• Ability to recognize similarities amongst processes while appreciating the need for differences where required is helpful.
• Demonstrated proficiency with Agile.
• Experience with the latest digital and emerging technologies (e.g.,GenAI, SAP BRH, BluePrism, PowerPlatform, etc.) and/or digital adoption tools (e.g., WalkMe, WhatFix, etc.).
• Examples in building compelling business cases, including value realization calculations.
• Examples of successful implementation in IA or other technologies.
• Strong background of driving transformation.
• Proven success working across functions and succeeding in a matrix organization.
• Strong enterprise mentality & strong intuition for business.
• Training in Product Management or demonstrable experience.
• Understanding and experience in high quality digital products delivery, including planning, dependency management, and delivery execution & governance.
• Sufficient understanding of the business needs, including sufficient knowledge of business processes, relevant value drivers, and industry trends.
• Experienced in managing a product backlog/release plan, tracking team level metrics, attending product team ceremonies, removing blockers.

Nice To Haves

• Q&C Digital Certification.
• Product Management certification.
• Certification in agile, process excellence, design thinking, or lean.

Responsibilities

• Delivery of tools and technology that automate repetitive tasks, leverage data, augment decision making and reimagine processes
• Ensure deep integration, alignment & synchronization across the sector functions.
• Line up connections and collaboration of similar processes & capabilities (use cases)
• Execute rapid hands-on engineering (citizen development) to support delivery of benefits for sectors
• Lead digital workshops, support Q&C proof of concepts & deliver on sector transfer products
• Scout new opportunities for digital capabilities in partnership with JJT and sector digital functions
• Establish and maintain digital product operational framework and digital lifecycle management
• Distill business process needs, assisting with articulating the needs with technical partners
• Partner with and coordinate with SMEs to identify execution roadblocks – escalate to EQ LT for solutions where needed
• Act a change agent for digital adoption, ensuring a digital perspective is considered in solution design on product teams
• Assist with cross-segment visibility to digital, AI, and IA-enabled solutions
• Establish key metrics to track progress towards long-term digital product maturity
• Help support and lead initiatives to drive execution of the Q&C digital strategy overall
• Enables enterprise-wide innovation sharing while supporting segment needs
• Feed in & out demand & supply of solutions across the Q&C workstreams
• Accountable for timely and on-budget execution of products, where EQ has ownership
• Stimulate "digital first" attitude in product teams and partner functions
• Support communications & capability building for Enterprise Q&C population
• Hands-on execution activities related to the digital deliverables.
• Act a change agent for digital adoption, ensuring a digital perspective is considered in solution design on product teams.
• Distill business process needs, assisting with articulating the needs with technical partners.
• Manage vendor resources where applicable.
• Promote and grow the EQ product portfolio.
• Coach, mentor and educate colleagues across the organization on EQ digital products and services.
• Identify opportunities for improvement to internal ways of working to support IA and collaborate with key stakeholders to implement aligned improvements.
• Collaborate with a broad team of segment & functional representatives and EQ to assist in connecting cross-workstream efforts.
• Understand the business problems/needs and help the business derive additional benefits through identification of new and emerging services and capabilities.
• Provide input with the intent to influence product roadmaps.
• Consistently scan the internal and external environment to identify new capabilities to be delivered in support of the Q&C digital transformation and to enable value for the segments.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level