Digital Product Owner

Cable ONERemote AZ, AZ
Remote

About The Position

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

Requirements

  • 5+ years in Product Ownership or Product Management in an Agile software development environment.
  • A bachelor's degree in Business Analytics, Information Technology, Project Management, or a related field.
  • Proven hands-on experience in software product management/ownership within a technical team.
  • Experience with B2C ecommerce, especially lower-funnel shopping cart.
  • Strong understanding of web and mobile frameworks
  • Understanding of APIs and data sourcing/mapping.
  • Understanding of customer journey mapping and workflows.
  • Expertise with product/project management software (e.g., Azure DevOps).
  • Excellent communication, presentation, organizational, and problem-solving skills.
  • Ability to work effectively in a cross-functional fast-paced, dynamic environment.

Nice To Haves

  • Experience in cable/broadband, telecommunications, mobile or fiber to the home industries (nice to have, not required).

Responsibilities

  • Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
  • Champion features that best meet our goals.
  • Identify and work with our in-house design team to remediate UX/UI bottlenecks that impede conversion rates, ensuring a seamless buy flow funnel from product selection through checkout.
  • Implement A/B testing strategies to refine which offers and UX improvements drive the highest lead conversions and add-on revenue.
  • Project manages across departments, both business and other software development teams and acts as primary contact, facilitating dialogue with key stakeholders to ensure successful and timely cross-functional project launches.
  • Gather requirements and turn them into clear, actionable user stories with the right level of detail for execution by the team.
  • Collaborate with developers on technical requirements.
  • Utilize product/project management software to track progress and deliverables.
  • Analyze product performance with our data analyst and user feedback to inform improvements.
  • Ensure alignment with business objectives and customer needs.
  • Collaborate with the team to continually improve internal processes.
  • Present product updates and recommendations to senior management.
  • Stay current on industry trends and best practices in digital product management.

Benefits

  • Medical, dental, and vision plans – start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
  • FREE Cable One services for associates who live in a serviceable area
  • Remote Access to select premium channels
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