Business Process Specialist – HCM & Finance
About The Position
The Business Process Specialist supports the Process Innovation (HCM & Finance) team by analyzing, optimizing, and sustaining business processes across human capital management (HCM), finance, and related administrative functions. This role partners with functional stakeholders, business process owners, and technical teams to improve workflows, enhance data integrity, and ensure alignment with institutional strategy, compliance requirements, and system capabilities. The Specialist performs end-to-end business process analysis including discovery, process mapping, requirements gathering, testing coordination, troubleshooting, and documentation. This role supports enterprise systems such as Workday and contributes to process standardization, governance, and continuous improvement initiatives. The Business Process Specialist also contributes to emerging process innovation efforts, including leveraging automation, reporting, and AI/data-driven tools to enhance business process efficiency and decision-making. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, collaborative working relationships across the institution.
Requirements
- Bachelor’s degree in Business Administration, Accounting, Human Resources, Information Systems, or a related field
- Foundational to mid-level experience (internships to ~3 years) in business analysis, operations, business process management, or system support
- Familiarity with ERP systems (e.g., Workday, Oracle, SAP)
- Demonstrated strong analytical, problem-solving, and documentation skills
- Demonstrated ability to collaborate across functional areas and manage multiple priorities
- Working knowledge of business processes across HCM (e.g., recruitment, onboarding, compensation) and/or Finance (e.g., procurement, accounting, budgeting)
- Strong process mapping, analysis, and optimization skills
- Ability to translate business needs into functional requirements and system solutions
- Strong analytical thinking with attention to detail and data accuracy
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) and process documentation tools (e.g., Visio, Lucidchart)
- Ability to work both independently and collaboratively in a cross-functional environment
- Strong organizational and time management skills
- Client-focused mindset with a commitment to continuous improvement and service excellence
- Proof of legal authority to work in the United States on the first day of employment.
Nice To Haves
- Master’s degree in a related field
- Experience supporting Workday HCM and/or Finance processes
- Experience in higher education or large, complex organizations
- Experience with process improvement methodologies (e.g., Lean, Six Sigma, PMP)
- Experience facilitating user acceptance testing (UAT), requirements documentation, and process redesign
- Exposure to reporting, data analysis, or business intelligence tools (e.g., Power BI)
- Experience working with automation tools, AI solutions, or data agents to support business processes, reporting, or decision-making
Responsibilities
- Analyzes, optimizes, and sustains business processes across human capital management (HCM), finance, and related administrative functions.
- Partners with functional stakeholders, business process owners, and technical teams to improve workflows, enhance data integrity, and ensure alignment with institutional strategy, compliance requirements, and system capabilities.
- Performs end-to-end business process analysis including discovery, process mapping, requirements gathering, testing coordination, troubleshooting, and documentation.
- Supports enterprise systems such as Workday and contributes to process standardization, governance, and continuous improvement initiatives.
- Contributes to emerging process innovation efforts, including leveraging automation, reporting, and AI/data-driven tools to enhance business process efficiency and decision-making.
- Creates and maintains collegial, collaborative working relationships across the institution.
Benefits
- University contributions to health, dental, life and disability insurance
- Tuition waivers for employees and their families
- 12 official holidays
- Immediate leave accrual
- Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
