Business Process Owner I

AAON, Inc. • Tulsa, OK

5d

About The Position

The Business Process Owner (BPO) manages and continuously improves one or more end-to-end business processes within the organization. As the central point of accountability, the BPO ensures processes align with business goals, deliver value, and meet performance expectations. The role defines process strategy, scope, and objectives; works with stakeholders across departments; monitors performance and risks; supports process redesign; governs change management, documentation, and training; and partners with IT, operations, and other teams to implement supporting systems or tools.

Requirements

• Bachelor’s degree in business, MIS, or a related field.
• Five years of HVAC manufacturing operations experience.
• Strong understanding of business operations and process design.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities.
• Experience with process improvement methodologies such as Lean or Six Sigma.
• Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms.

Nice To Haves

• Lean Six Sigma or related process certification.

Responsibilities

• Define and document process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives to ensure consistency, quality, and scalability.
• Own process governance, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools that support the process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level