Director, Make Business Process Owner (Orthopaedics)

Johnson & Johnson Innovative Medicine

3d•€104,000 - €179,515•Onsite

About The Position

Johnson & Johnson is seeking a Director, Make Business Process Owner to join the DePuy Synthes team. The position is primarily based in Cork, Ireland, with Raritan, New Jersey, as a secondary location. The role will drive the Orthopaedics franchise toward standardized core manufacturing business processes and interconnected business ecosystems through adoption of SAP standard capabilities, while ensuring alignment with business objectives, regulatory requirements, and operational excellence goals. The role requires expertise in Manufacturing, Planning, Procurement, and Quality processes, and experience leading cross-functional teams to deliver programme scope, timelines, and objectives. The MAKE Business Process Owner collaborates with functional Business Process Owners, technology teams, domain experts, and business stakeholders to understand current processes and capabilities, identify benchmarking and continuous improvement opportunities, maintain consistent process documentation, and support solution deployment across transformation programmes. The role is the primary business decision-maker for manufacturing processes and the key liaison among Manufacturing Operations, Supply Chain, Quality, IT, System Integrators, and deployment teams throughout the programme lifecycle. The successful candidate will own the end-to-end MAKE process landscape within SAP S/4HANA; establish and govern global manufacturing standards; lead solution design and deployment; support configuration, testing, and validation; and drive process optimization, change management, risk resolution, and deployment readiness. The Director will lead global manufacturing subject matter experts and process teams, build consensus across functions and sites, influence senior stakeholders, and serve as the final business decision authority within the MAKE workstream. Domestic and international travel of up to 25% is required.

Requirements

Bachelor's degree in Engineering, Manufacturing, Supply Chain, Business, Operations Management, or a related discipline.
At least 10 years of manufacturing operations and business process experience.
Experience working in regulated manufacturing environments; preference is given to experience in Medical Devices, Pharmaceuticals, Life Sciences, Aerospace, or similarly regulated industries.
Strong understanding of manufacturing operations, supply chain management, procurement, and production planning.
Demonstrated experience designing, developing, implementing, and leading operational and technology-enabled business processes within a global organization.
Ability to assess business needs, develop solutions, and communicate recommendations effectively to stakeholders.
Strong interpersonal, influencing, and negotiation skills, with demonstrated ability to collaborate across complex organizations.
Experience managing programme timelines, deliverables, and milestones within large-scale transformation initiatives.

Nice To Haves

Master's degree or equivalent advanced qualification.
Experience with SAP S/4HANA transformation programmes, particularly in manufacturing environments.
Certification in a relevant discipline such as PMP, APICS, Lean, Six Sigma, or Process Excellence.
Preferred skills include Agile Manufacturing; Chemistry, Manufacturing, and Control (CMC); Compliance Management; Consulting; Cost-Benefit Analysis (CBA); Good Manufacturing Practices (GMP); ISO 9001; Performance Measurement; Plant Operations; Process Control; Process Improvements; Quality Standards; Quality Systems Documentation; Standard Operating Procedure (SOP); Statistical Process Control (SPC); Strategic Change; Systems Thinking; Tactical Planning; and Technical Credibility.

Responsibilities

Own the end-to-end MAKE process landscape within SAP S/4HANA.
Define, govern, and maintain global manufacturing process standards, policies, and procedures.
Harmonize and simplify manufacturing processes across business units and manufacturing sites.
Ensure alignment among manufacturing, planning, quality, sourcing, warehousing, finance, and logistics processes.
Lead Fit-to-Standard and Solution Confirmation workshops.
Validate business requirements and approve solution designs.
Drive adoption of SAP standard functionality and clean-core principles.
Review and approve Key Design Decisions (KDDs), RICEFW objects, and process exceptions.
Ensure manufacturing requirements are translated into scalable, sustainable SAP solutions.
Participate in system demonstrations and business simulations, providing feedback and guidance.
Approve functional, integration, and end-to-end test scenarios.
Validate solution fit against business objectives and operational requirements.
Participate in System Integration Testing (SIT), Business Simulation Testing (BST), and User Acceptance Testing (UAT).
Ensure manufacturing processes comply with quality, regulatory, and operational requirements.
Identify business process improvement opportunities through adoption of SAP Fit-to-Standard solutions.
Partner with the Business Adoption team on organizational change management, business readiness, site readiness, and training activities.
Support development of work instructions, standard operating procedures, and training materials.
Act as an executive sponsor for manufacturing process adoption and transformation initiatives.
Identify and communicate project risks, issues, and process gaps, and propose mitigation strategies.
Lead resolution of manufacturing process issues and escalations.
Escalate critical decisions and programme impacts through established governance forums.
Support deployment planning, cutover activities, and post-go-live hypercare support.
Lead global manufacturing subject matter experts and process teams.
Build alignment and consensus across functions, regions, and manufacturing sites.
Influence senior stakeholders and operational leaders to drive business outcomes.
Serve as the final business decision authority within the MAKE workstream.
Demonstrate and promote the DePuy Synthes Mindset and Leadership Behaviours through day-to-day interactions and decision-making.
Travel domestically and internationally up to 25% of the time.

Benefits

Annual bonus with a set target based on pay grade and location; actual amount depends on employee and company performance in the previous calendar year, or sales commissions.
Vacation days.
Parental leave for a minimum of 12 weeks.
Bereavement leave.
Caregiver leave.
Volunteer leave.
Well-being reimbursement.
Programs supporting financial, physical, and mental health.
Service anniversary and recognition awards.
Access to insurance plans for employees and, in some locations, eligible dependents, subject to plan terms.