Business Process Owner & SAP SME

Chemtrade•,

10d•CA$115,000 - CA$135,000•Remote

About The Position

The Business Process Owner & SAP SME is accountable for managing procurement related business processes while serving as the subject matter expert for SAP-enabled process execution, reporting and digital enablement. This role provides advanced expertise across process governance, systems enablement, data and reporting, and continuous improvement to strengthen operational consistency, visibility, and business outcomes across the procurement organization. The role defines and governs end-to-end processes, translates business requirements into scalable solutions, and enables effective use of SAP and related technologies to support planning, sourcing, transactional execution and performance reporting. It ensures strong process discipline, data integrity and automation, digital adoption, and continuous improvement. The incumbent leads cross-functional initiatives and develops team capability aligned to supply chain technical competencies, applying systems thinking, structured problem-solving, and strategic insight to deliver measurable business outcomes.

Requirements

Bachelor’s degree in Supply Chain, Transportation, Business or related field
10+ years' experience in the chemical industry is preferred
Training/experience in six sigma, lean manufacturing or other professional supply chain certification is preferred
Advanced proficiency using office equipment and office software (Microsoft Excel, Word, PowerPoint)
Experience with ERP systems (i.e., SAP) required
Advanced expertise in specialized areas relevant to the role
Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external stakeholders and at all levels within the organization
Embrace change and facilitating change management principles
Advanced problem-solving and decision-making skills with the ability to analyze complex issues, develop creative solutions and mitigate risks; strong strategic thinking and business insight with the ability to understand and align organizational goals with departmental objectives and drive results
Proven track record of delivering tangible business outcomes (i.e., cost savings, market share growth or improved operational efficiency

Responsibilities

In alignment with the Sr. Procurement CoE Leader, set and execute strategic priorities for business process ownership, SAP enablement, data governance, performance management and continuous improvement
Establish and govern process documentation, procedures, and control artifacts to ensure consistency, audit readiness and sustained discipline
Execute structured continuous improvement initiatives to optimize processes, reduce cost and improve service levels
Lead current-state assessments and future-state design
Translate business requirements into scalable process and system solutions, balancing efficiency, control and user experience
Serve as SAP SME for procurement processes, providing insight on system capabilities, master data dependencies, and issue resolution
Establish reporting requirements and performance visibility across the organization
Develop spend reporting, analytics and dashboards to support decision-making
Monitor and report on procurement KPIs
Use data insights to drive corrective actions and continuous improvement
Govern procurement data including supplier, material and service master data
Enable digital capabilities including automation, advanced analytics and AI where applicable
Lead complex cross-functional projects including requirements, design, testing, implementation and stabilization
Develop and execute change management and training plans to enable adoption
Exemplify strong leadership qualities by inspiring and guiding team members through effective communication, collaboration and the ability to influence positive outcomes
Promote diversity, equity and inclusion initiatives to create a diverse and equitable workplace
Cultivate a culture of appreciation by acknowledging and celebrating team members' achievements, promoting motivation and job satisfaction
Address workplace conflicts and disputes promptly and fairly – promote open communication and resolve issues to maintain a harmonious work environment
Promote a safe working environment, assist in developing safety protocols and address health and safety concerns
Analyze workforce trends and needs to align staffing levels with business goals – make decisions about hiring and restructuring as needed
Onboard direct reports to ensure smooth integration into the company
Set clear performance expectations, conduct performance reviews, provide feedback and address performance issues – develop performance improvement plans when necessary
Identify training needs and support employees in acquiring new skills and knowledge to enhance their job performance and career growth