Business Process Owner Intermediate - Bank

USAA•Tampa, FL

3d•$62,470 - $111,940•Hybrid

About The Position

As a dedicated Business Process Owner, you will plan and coordinate activities for moderately complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will support the alignment of processes to the overall experience strategy and vision.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
2 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.
Working experience in process mapping, modeling and/or process documentation.
Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP.

Responsibilities

Develop, sustain, and manage defined business processes through a structured approach.
Apply foundational knowledge of the business and assist with alignment of business deliverable processes and capabilities with business needs.
Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes.
Plan and coordinate the overall health of processes by developing control limits, monitoring key performance indicators, etc.
Assist with development of communication plans for customers and internal stakeholders.
Responsible for adhering to management routines and creating reporting that clearly demonstrates the state of process performance.
Identify trends and opportunities for existing business processes and propose recommendations for enhancements.
Stay current with emerging technologies and evaluate business processes to lead continuous process improvement efforts.
Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.
Support the execution of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.