Business Process Manager

CMA CGM • Mount Juliet, TN

1d • Onsite

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Requirements

• Bachelor’s Degree in Business Management, Human Resources or related discipline preferred; or equivalent combination of relevant work experience and education
• Minimum five years related work experience
• Minimum three years staffing industry experience preferred to include general knowledge of labor law, staffing policies, procedures and best practices
• Minimum three years supervisory or managerial experience preferred
• Proficient with Microsoft Office to include Excel and PowerPoint required
• Experience & proficiency with Smartsheet tools preferred
• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees and vendors.
• Demonstrated leadership ability.
• Ability to allocate work.
• In-depth knowledge of all company products and services.
• Strong technical and analytical skills.
• Ability to generate error-free reports, charts, and graphs.
• Outstanding organizational skills with acute attention to detail.

Responsibilities

• Interface with multiple temporary agencies that provide on-site staffing services to ensure staffing requirements are met timely in accordance with operational needs & CEVA standards
• Collaborate with line management to forecast labor needs and control labor costs
• Provide leadership, guidance and support in the development, implementation, and troubleshooting of Smartsheet tools used for labor and business performance management for operations in the Mt. Juliet, TN area and other locations in USA
• Use third-party VMS staffing tool in the administration of job orders, timesheets, approvals, terminations, etc.
• Ensure new hire orientation and onboarding of contingent labor is conducted in accordance with CEVA requirements
• Provide accurate reports to leadership related to staffing, open orders, hours of service, agency KPIs and other information as required
• Perform compliance audits for data and billing accuracy
• Facilitate conflict resolution with supervisors/managers in relation to contingent workforce population
• Perform other duties as assigned

Benefits

• Competitive Paid Time Off
• 401(k)
• health insurance
• employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
• pet insurance
• Multiple health plans (company contribution to health savings account)
• Prescription coverage
• Dental coverage
• Vision coverage
• Company paid life insurance
• Accident insurance
• Short- and long-term disability coverage
• Employee assistance plan
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
• 401(k) with company match
• Flexible Paid Time Off programs including company paid holidays
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level