Business Process Improvement Manager

Centene Corporation

2d•Remote

About The Position

This role identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies to strengthen business infrastructure and performance. Responsibilities include mapping processes in Visio, assessing process/procedural documentation needs, and identifying gaps and improvement opportunities. The position also manages documentation repositories (in a decentralized environment) and performs annual documentation reviews to ensure accuracy and compliance.

Requirements

Bachelor's degree in related field or equivalent experience.
4+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.
Previous working knowledge of process mapping and design, statistical applications and project management software.

Nice To Haves

LEAN/Six Sigma Green Belt or Black Belt certification preferred.

Responsibilities

Identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies.
Develop, manage, and maintain a document repository.
Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized.
Provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities.
Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status.
Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps.