Business Process Improvement Manager

bostonscientific • Maple Grove, MA

22h • Hybrid

About The Position

At Boston Scientific, we recognize the importance of a supportive and dynamic work environment, as evidenced by our Glassdoor Best Place to Work 2026 recognition. As a member of the Global Enterprise Excellence team, the Business Process Improvement Manager plays a crucial role in enhancing productivity, resolving complex challenges, and optimizing processes. This role drives high-impact initiatives aimed at improving operating income and gross margin. The position involves cross-divisional, cross-functional, and cross-regional collaboration to streamline business processes, improve customer and employee experiences through process improvement, customer journey mapping, and technology adoption. The manager will lead workshops to guide teams through process transformations, utilizing process improvement methodologies to develop innovative solutions and cultivate a culture of continuous improvement.

Requirements

• Bachelor's degree in Industrial and Systems Engineering, Business Administration or a related discipline.
• Minimum of 5 years' experience driving Lean methodologies in a business environment.
• Experience managing projects with demonstrated change management and workshop facilitation skills.
• Ability to travel up to 20%, including international travel.

Nice To Haves

• Master's degree.
• Self-starter with an entrepreneurial and consultative mindset.
• Proven track record of partnering with executive-level stakeholders and influencing strategic initiatives.
• Strong problem-solving skills with an analytical and process-driven approach.
• Demonstrated leadership skills with the ability to drive and influence change and performance across functions.
• Strong interpersonal skills with the ability to develop and maintain relationships at all organizational levels.
• Financial acumen with the ability to connect process improvements to measurable business and financial results.

Responsibilities

• Lead enterprise-wide projects to improve business outcomes, enhance productivity and leverage digital solutions to deliver measurable results; report progress to key decision-makers.
• Partner with business stakeholders to execute improvement plans, including voice of customer activities, data analysis, process mapping and change management.
• Collaborate with leaders to develop and implement continuous improvement strategies while fostering a culture of ongoing process enhancement through best practices and tools.
• Engage stakeholders to identify key improvement opportunities and establish teams to drive initiatives.
• Lead workshops to develop solutions and leverage process and technology capabilities to resolve challenges and roadblocks.
• Advocate for process improvements across functions and ensure alignment with organizational goals; identify opportunities to improve efficiency through intelligent automation.
• Drive cross-functional collaboration to refine global best practices and document methodologies, toolkits and guidebooks.

Benefits

• The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
• Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.
• At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
• Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
• Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level