Business Process Improvement Manager

Boston Scientific•Maple Grove, MN

1d•$106,800 - $202,900•Hybrid

About The Position

As a member of the Global Enterprise Excellence team, the Business Process Improvement Manager partners with organizational stakeholders to enhance productivity, solve complex challenges and optimize processes to drive high-impact initiatives that contribute to operating income and gross margin improvements. This role works across divisions, functions and regions to streamline business processes and improve customer and employee experiences through process improvement efforts, customer journey mapping and the adoption of technology. The Business Process Improvement Manager is responsible for leading workshops that guide cross-functional teams through process transformations while leveraging process improvement methodologies to develop innovative solutions and foster a culture of continuous improvement.

Requirements

Bachelor's degree in Industrial and Systems Engineering, Business Administration or a related discipline.
Minimum of 5 years' experience driving Lean methodologies in a business environment.
Experience managing projects with demonstrated change management and workshop facilitation skills.
Ability to travel up to 20%, including international travel.

Nice To Haves

Master's degree.
Self-starter with an entrepreneurial and consultative mindset.
Proven track record of partnering with executive-level stakeholders and influencing strategic initiatives.
Strong problem-solving skills with an analytical and process-driven approach.
Demonstrated leadership skills with the ability to drive and influence change and performance across functions.
Strong interpersonal skills with the ability to develop and maintain relationships at all organizational levels.
Financial acumen with the ability to connect process improvements to measurable business and financial results.

Responsibilities

Lead enterprise-wide projects to improve business outcomes, enhance productivity and leverage digital solutions to deliver measurable results; report progress to key decision-makers.
Partner with business stakeholders to execute improvement plans, including voice of customer activities, data analysis, process mapping and change management.
Collaborate with leaders to develop and implement continuous improvement strategies while fostering a culture of ongoing process enhancement through best practices and tools.
Engage stakeholders to identify key improvement opportunities and establish teams to drive initiatives.
Lead workshops to develop solutions and leverage process and technology capabilities to resolve challenges and roadblocks.
Advocate for process improvements across functions and ensure alignment with organizational goals; identify opportunities to improve efficiency through intelligent automation.
Drive cross-functional collaboration to refine global best practices and document methodologies, toolkits and guidebooks.