Business Process Consultant

Centene Corporation•Remote-MO, MO

5d•$70,100 - $126,200•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Business Process Consultant leads large scale, cross-functional initiatives for the Encounter Business Operations (EBO) department focused on regulatory compliance, encounter quality, and operational process improvement. This role will support department leadership and cross-functional stakeholders by coordinating communication and helping drive initiatives to completion across multiple markets. The Business Process Consultant is primarily remote. Candidates will be considered nationally.

Requirements

Bachelor's Degree in a related field or equivalent experience required.
5+ years health care, insurance or related experience required.
Demonstrated experience and skill in training, presenting, and facilitating required.

Nice To Haves

Prior experience working with encounters data and processes
Data Analytical skills and demonstrated proficiency in Excel
Managed care and/or payer experience
Ability and comfort level presenting and storytelling with data
Excellent written and verbal communication skills
Master's Degree in a related field preferred.

Responsibilities

Facilitates the optimization of encounters business operational performance by enhancing alignment of policy, process and technology, and designing/implementing for future business needs as well.
Leads large scale, cross-functional initiatives.
Provides policy guidance on encounter initiatives so that end-to-end processes are considered for maximizing effective implementation.
Organizes work teams, drives consensus, and ensures end-to-end policy/process integrity to accomplish project work including identification and confirmation of participants, establishment of a project plan, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation, and implementation oversight.
Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offers potential solutions in order to execute initiatives.
Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, and Microsoft Project.
Leads all levels of staff who are responsible for initiatives in order to support their success, development and effective completion and communication of their initiatives.
Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brainstorming, project management issues, etc.
Writes and delivers communication to all levels of the organization to ensure support, awareness, and effectiveness of process improvement initiatives.
Provides other related support as needed to improve the performance of the business.
Performs other duties as assigned.
Complies with all policies and standards.