Business Process Consultant Apprentice

Allstate • Chicago, IL

1d

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is only open to candidates currently pursuing their associates degree from a community college or trade school. Those currently pursuing their bachelors degree or higher will not be considered for this role. Early Career Apprentice Program Want to work in your field and train on the job? Join our 12–24-month apprentice program! You will earn and learn on the job, receive career guidance and mentorship, all while attending school. Allstate will also provide tuition assistance and hands-on training in customer service and claims processing. Summary The Enterprise Program Strategy & Implementation (EPSI) team is looking for a Business Process Apprentice to support key enterprise initiatives focused on digital document delivery—such as eBilling, ePolicy, paperless experiences, eSignatures, and electronic uploads. In this role, you’ll gather and analyze business needs, improve processes, support cross‑functional projects, and help design solutions that enhance how customers and internal teams interact with digital documents.

Requirements

• Project Management experience
• Understanding of Agile framework
• Possesses knowledge of business organization and procedures
• Demonstrates excellent decision-making skills
• Excellent oral, written, and verbal communication skills
• Collaborates with others across different business units
• Ability to manage multiple projects at once
• Ability to facilitate meetings and processes
• Demonstrates the ability to analyze and understand data

Responsibilities

• Understand business processes, systems, and industry requirements
• Gather and analyze stakeholder needs to inform process improvements
• Collect and review process data to recommend updated practices and procedures
• Support project planning, communication, and successful delivery
• Participate in projects of moderate complexity using project management standards
• Document and interpret research findings for consulting initiatives
• Support the development of new plans, programs, and operational processes
• Understand and apply compliance standards (e.g. E‑SIGN Act, UETA)
• Regular, predictable attendance is an essential function of this job.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree