Business Process Architect, Quality

Lonza • Portsmouth, NH

1d • Onsite

About The Position

The Business Process Architect, Quality will contribute to Lonza’s SAP S/4HANA transformation by shaping and implementing integrated quality processes across global operations. The role serves as a Quality Integration subject matter expert, working with business leaders, quality experts, site representatives, and technology teams to embed Quality Assurance and Quality Control processes into end-to-end business processes.

The position involves gathering and documenting business requirements, assessing existing processes, designing future-state solutions, mapping requirements within the SAP S/4HANA landscape, and coordinating interfaces with laboratory, manufacturing, and enterprise systems. It also supports process documentation, prototype validation, testing, data migration, and change management to ensure solutions meet business and compliance needs and are successfully adopted.

Requirements

• Bachelor's degree in Engineering, Life Sciences, Information Technology, Quality Management, or a related discipline.
• Experience supporting Quality Assurance, Quality Control, or regulated manufacturing processes in the pharmaceutical, biotechnology, chemical, or life sciences industry.
• Strong understanding of business process integration and quality management processes in ERP environments.
• Experience with SAP ERP, including participation in SAP S/4HANA implementation or transformation projects.
• Demonstrated ability to gather requirements, facilitate workshops, and translate business needs into system solutions.
• Experience developing and executing functional, integration, and user acceptance testing.
• Excellent communication, stakeholder management, documentation, and problem-solving skills.
• Ability to work effectively across global teams.

Responsibilities

• Serve as the Quality Integration subject matter expert for the SAP S/4HANA transformation program.
• Ensure Quality Assurance and Quality Control processes are embedded in end-to-end business processes.
• Gather, analyze, and document quality-related business requirements with stakeholders, site representatives, and enabling functions.
• Assess current-state quality integration processes, identify improvement opportunities, and collaborate on future-state solutions.
• Define and map quality integration requirements within SAP S/4HANA, including interfaces with laboratory, manufacturing, and enterprise systems.
• Create and maintain process documentation.
• Review and validate prototypes with stakeholders and ensure solutions meet business and compliance requirements.
• Develop and execute testing activities.
• Support data migration efforts.
• Drive change management initiatives to support adoption of new processes and technologies.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional growth, leadership, and continuous learning.
• Compensation programs that recognize high performance.
• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Opportunity to contribute to a global SAP S/4HANA transformation program.
• Exposure to cross-functional teams across Quality, Manufacturing, Supply Chain, IT, and Regulatory functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level