Business Process Architect, Quality

Lonza • Portsmouth, NH

1d • Onsite

About The Position

The Business Process Architect, Quality will support Lonza’s global SAP S/4HANA transformation by shaping and implementing integrated quality processes across global operations. The role provides quality integration expertise and ensures Quality Assurance (QA) and Quality Control (QC) processes are incorporated into end-to-end business processes. It works with business leaders, quality experts, site representatives, technology teams, and enabling functions to gather requirements, assess existing processes, design future-state solutions, and ensure solutions meet business and compliance requirements. The position also supports process documentation, prototype review, testing, data migration, and change management to enable adoption of new processes and technologies.

The role offers participation in a global transformation program and collaboration across Quality, Manufacturing, Supply Chain, IT, and Regulatory functions. Lonza describes its working culture as agile and dynamic, and its workplace as inclusive and ethical, with opportunities for professional growth, leadership, and continuous learning.

Requirements

• Bachelor’s degree in Engineering, Life Sciences, Information Technology, Quality Management, or a related discipline.
• Experience supporting Quality Assurance, Quality Control, or regulated manufacturing processes in the pharmaceutical, biotechnology, chemical, or life sciences industry.
• Strong understanding of business process integration and quality management processes in ERP environments.
• Experience with SAP ERP, including participation in SAP S/4HANA implementation or transformation projects.
• Demonstrated ability to gather requirements, facilitate workshops, and translate business needs into system solutions.
• Experience developing and executing functional, integration, and user acceptance testing.
• Excellent communication, stakeholder management, documentation, and problem-solving skills.
• Ability to work effectively across global teams.

Responsibilities

• Serve as the Quality Integration subject matter expert for the SAP S/4HANA transformation program.
• Ensure QA and QC processes are effectively embedded within end-to-end business processes.
• Partner with business stakeholders, site representatives, and enabling functions to gather, analyze, and document quality-related business requirements.
• Assess current-state quality integration processes, identify improvement opportunities, and collaborate with cross-functional teams to design future-state solutions.
• Define and map quality integration requirements in the SAP S/4HANA landscape, including interfaces with laboratory, manufacturing, and enterprise systems.
• Create and maintain process documentation, review and validate prototypes with stakeholders, and ensure solutions meet business and compliance requirements.
• Develop and execute testing activities and support data migration efforts.
• Drive change management initiatives to support successful adoption of new processes and technologies.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional growth, leadership, and continuous learning.
• Compensation programs that recognize high performance.
• Opportunity to contribute to a global SAP S/4HANA transformation program.
• Exposure to cross-functional teams across Quality, Manufacturing, Supply Chain, IT, and Regulatory functions.
• An agile career and dynamic working culture.
• An inclusive and ethical workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level