Business Process Analyst (onsite)

Vitaver & Associates • Tallahassee, FL

1d • Onsite

About The Position

This is a temporary project role for a Business Process Analyst located in Tallahassee, FL. The position requires 100% onsite work at the client's site for an estimated duration of 12+ months with possible extensions. The analyst will serve as a liaison between business offices and IT, managing the technology proposal lifecycle from intake to documentation. Responsibilities include coordinating stakeholder meetings, gathering requirements, developing business cases, documenting processes, and preparing executive-level presentations.

Requirements

• Availability to work 100% of the time at the Client's site in Tallahassee, FL
• Experience with business process analysis and requirements documentation, including facilitation with executives and subject matter experts (3+ years)
• Experience with process mapping/modeling using tools such as Visio
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint, Visio)
• Experience with SharePoint and Microsoft Teams for collaboration and document management
• Experience with ServiceNow or similar portfolio management tools for intake and demand/proposal documentation
• Experience with business case development, including ROI/TCO analysis, cost-benefit assessments, and risk summaries
• Experience with translating business requirements into technical requirements

Nice To Haves

• Experience with Microsoft Power BI for executive-level reporting
• Certification in CBAP, PMI-PBA, PMI-ACP, PMP, or ITIL

Responsibilities

• Serve as liaison between business offices and IT to intake, refine, and document technology proposals in ServiceNow throughout the proposal lifecycle
• Coordinate stakeholder intake meetings, gather high-level requirements, and translate strategic and operational needs into actionable business case documentation
• Categorize and prioritize technology proposals by urgency, complexity, business impact, and strategic alignment using established scoring criteria
• Document business case elements including ROI/TCO analysis, cost-benefit narratives, risk summaries, scope, and impacted applications
• Research and document FDOT business processes, system dependencies, and gap analyses between current and desired states using process modeling tools
• Prepare executive-ready presentations and materials summarizing value, risk, alignment, and feasibility for leadership and review teams
• Collaborate with the Demand/Proposal Manager on proposal lifecycle movement, governance activities, and accurate timekeeping and assignment tracking

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed