Business Process Analyst

Boeing•Everett, WA

4d•Onsite

About The Position

Boeing Commercial Airplanes (BCA) Manufacturing and Safety is seeking Experienced or Senior Business Process Analysts to serve as Epic Owners for manufacturing applications within the "Automation & Operations" and "MOM/MES Development & Integrations" domains in Everett, Auburn, or Renton, Washington on Shift 1. The roles sit at the intersection of business, manufacturing operations, and IT/product development: you will support large cross-functional initiatives (epics) that deliver digital capabilities and improvements across ERP/MOM-MES/PLM and related systems. You will translate business strategy into prioritized delivery, coordinate across stakeholders, and ensure epics are decomposed into features and stories that deliver measurable operational value.

Requirements

5+ years of business analysis / product ownership experience in manufacturing or industrial environments
5+ years of solid understanding of manufacturing processes: discrete or process manufacturing, production planning, shop floor control, quality management
7+ years of business analysis / product ownership experience in manufacturing or industrial environments
Demonstrated experience with manufacturing systems (ERP, MES, PLM) and integrations between them
Strong hands-on experience with Agile tooling (Jira, ADO) and documentation (Confluence/Macroscope)
Proven ability to write high-quality acceptance criteria, user stories, process flows, and technical handoffs
Excellent stakeholder management and communication skills — able to influence at all levels
Strong analytical skills; comfortable working with data (SQL knowledge preferred) and metrics to demonstrate impact
Bachelor’s degree in Engineering, Business, Information Systems, or related field (or equivalent experience)
Successful candidate for this job must satisfy the company's Conflict of Interest (COI) assessment process.
To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

SQL knowledge preferred

Responsibilities

Serve as Epic Owner: define vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap for assigned epics
Lead cross-functional discovery with manufacturing stakeholders (operations, quality, engineering, supply chain) to capture needs and validate solutions
Decompose epics into features, capabilities, and user stories with clear acceptance criteria and traceability
Prioritize backlog items to maximize business value and align with product strategy and release plans
Drive planning and execution in Agile/SAFe environments — participate in PI planning, sprint planning, demos, and retrospectives
Liaise with product managers, solution architects, developers, QA, release managers, and business SMEs to ensure timely delivery
Maintain requirement artifacts, process maps, integration and data flow diagrams, and decision logs
Support testing activities: define test scenarios, validate UAT outcomes, and coordinate defect resolution
Lead change management: prepare training materials, support communications, and coordinate rollouts with operations and support teams
Track and report epic progress and outcomes using agreed KPIs; escalate risks and issues proactively
Apply continuous improvement and Lean thinking to refine processes and reduce waste