DOS Business Process Analyst Level I

MIRACORP INC•Washington, DC
•$75,000 - $130,000

About The Position

MIRACORP is seeking a Business Process Analyst to support the Department of State, Directorate of Passport Services. The role evaluates and documents business processes and leads improvement activities to streamline operations and support consistent quality. The position is contingent upon contract award.

Requirements

  • U.S. citizenship is required.
  • Ability to pass a federal background check.
  • Must possess a SECRET personnel security clearance.
  • Bachelor’s degree and 3 years of relevant experience, or 7 years of relevant experience in lieu of the degree.
  • Business process analysis.
  • Workflow documentation.
  • Quality awareness.
  • Cross-functional collaboration.
  • Process improvement and communication.

Nice To Haves

  • Prior experience with the U.S. Department of State.

Responsibilities

  • Evaluate existing business processes to identify opportunities for improvement.
  • Document business processes, workflows, and procedures to support consistent execution.
  • Implement practices that support compliance with applicable quality standards.
  • Develop and lead process improvement initiatives.
  • Collaborate with cross-functional teams to implement effective process solutions.
  • Promote understanding of revised workflows and procedures among affected personnel.
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