Business Process Analyst

Genuine Parts Company • Birmingham, AL

7d

About The Position

Under limited supervision, the Business Process Analyst supports enterprise system conversions, acquisitions, and operational initiatives by translating technical and data changes into clear business impacts, effective communications, and role-based training. This role focuses on execution, field readiness, and adoption support.

Requirements

• Strong analytical and documentation skills.
• Ability to work with field operations and cross-functional teams.
• Ability to express value for the opinions of others and encourage collaboration.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to translate technical concepts into business language.

Nice To Haves

• Certification in Change Management (Prosci, ACMP, or equivalent) preferred.

Responsibilities

• Analyzes operational, process, and role impacts from system and data conversions.
• Documents current and future state workflows.
• Identifies adoption risks and mitigation actions.
• Develops role-based communications and Go-Live messaging.
• Creates training materials, job aids, and quick reference guides.
• Delivers training for pilots, phased rollouts, and conversions.
• Tracks training completion and readiness metrics.
• Supports UAT, pilots, hyper care, stabilization.
• Acts as first-line change support during Go-Live.
• Captures field feedback and escalate risks
• Performs other duties as assigned.

Benefits

• options for healthcare coverage
• 401(k)
• tuition reimbursement
• vacation
• sick
• holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level