Business Process Analyst

Muncie Power Products, Inc. • Muncie, IN

6h • Onsite

About The Position

The Business Process Analyst supports and improves the company’s ERP ecosystem by analyzing business needs, translating requirements into specifications, and implementing system enhancements and upgrades. This role partners with stakeholders to drive process improvements and ERP adoption, provides Help Desk support, and assists with IT audit/compliance and documentation of policies and procedures.

Requirements

• High school diploma or general education degree (GED) required.
• Ability to communicate effectively, both orally and in writing
• Superior interpersonal skills; ability to get along with diverse personalities
• Excellent planning and organization skills
• Must maintain confidentiality
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups, managers, clients, customers, and the general public
• Ability to solve practical problems by bringing together all relevant parties to build consensus
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

• Bachelor’s degree in business, finance, computer science or equivalent is preferred.

Responsibilities

• Improve the ERP ecosystem by knowing MPP current practices and applying industry best practices to achieve business goals
• Maintain company IT policies by writing and updating procedures
• Support the Law 262 Audit and Compliance implementation by working with departments to resolve Segregation of Duties conflicts through process change
• Use established tracking system to log requests, monitor progress, track problem resolution, identify patterns of failure, research bug fixes, and implements solutions; communicates with manager regarding unresolved problems
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Benefits

• Medical, dental, and vision insurance, and zero card
• Life, death, dismemberment, and dependent insurances
• Prescription drug programs
• Telehealth
• Short-term and long-term disability, and flexible leaves of absence
• Employee assistance programs
• 401k (match 50% on the first 6% of deferred compensation) and flexible spending plans
• 3 weeks of paid time off
• 9 paid holidays
• Wellness & Engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees