Business Process Analyst

Booz Allen Hamilton•Washington, DC

5d•$55,200 - $126,000•Remote

About The Position

The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its mission end-to-end and provide ways to change for the better. That’s why we need you, a business process specialist who can analyze every aspect of your customer’s operations and give them the steps to improve their process. As a business process specialist on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll analyze discussions with leadership, engineers, analysts, and support staff that will help refine your client’s definition of success and identify current frustrations. You’ll work on the design of data collection plans, facilitate workshops, and communicate your research and illustrative analysis using various analysis models to help establish understanding and agreement from key stakeholders. Business Process Analyst responsible for the product development of an information technology solution, an external staff integration effort, and products to promote operational efficiencies and productivity. They will capture system process requirements, design technology workflows, and develop product plans, strategies, and roadmaps. The role involves collaboration with cross-functional teams to ensure a seamless incremental system improvements and management of the product development lifecycle.

Requirements

Experience in product management and Continuous Improvement, Business Process Engineering, Lean Management, Six Sigma, Agile Management, or Design Thinking
Experience conducting subject matter expert interviews and analyzing operational performance data
Experience in designing system process requirements and user stories
Experience with agile, scrum, waterfall, and change management frameworks
Experience working with cross-functional teams
Ability to translate user experience design thinking into wireframe and product prototype development
Ability to manage inputs from multiple stakeholders and translate into concise and discrete deliverables such as process maps, process recommendations, or detailed briefs for senior leadership
Secret clearance
Bachelor's degree

Nice To Haves

Experience developing knowledge management product platforms and conducting facilitated process interviews
Experience in developing requirements and user stories for technology solutions
Experience with value creation through process improvement efforts
Experience with Army Futures Command or Army Acquisition
Possession of excellent communication skills and the ability to brief senior leadership effectively
Master's degree

Responsibilities

Manage the product development lifecycle and increment schedule for an information system from requirements gathering and understanding to product testing and increment launch and MVP completion.
Develop and optimize transactional and system processes to integrate and align the client program with an external program or organization to create a unified Army program.
Pilot process improvement initiatives, applying Lean Six Sigma, Design for Six Sigma, Design Thinking, or other methods to redesign processes and implement future state processes.
Conduct an analysis and visualize current state operations to enhance transparency and collaboration throughout client operations.
Brief process findings and recommendations to the client and contract team leadership.
Manage current MVP schedule and assist in the development of the follow-on schedule.
Develop as-is baseline process documentation for the external organizations selected for integration into the client program.
Develop to-be process documentation for the Army.
Develop a transition map from current state to the Army.