Business Process Analyst

Eaton Corporation•Atlanta, GA

2d•$97,000 - $143,000•Remote

About The Position

Eaton’s ES AMER MCO division is currently seeking a Business Process Analyst. This is a remote role that can sit anywhere within the United States. The Construction Digitalization Business Process Analyst will be a hands-on leader who will collaborate with cross-functional teams on key business process improvement across several sites that support the execution of the Construction Digitalization initiative. The Business Process Analyst will support the creation and implementation of key business process improvement across several sites that support the execution of the Construction Digitalization initiative. The ideal candidate is self-motivated, analytical, highly organized, and resourceful in understanding complex processes, often with limited documentation. Further, the Business Process Analyst will be a leader in embracing and driving strategic change, challenging the status quo, while garnering business support and alignment towards streamlined processes. A successful Business Process Analyst is customer focused, solutions-oriented and fosters collaborative, productive working relationships amongst business stakeholders.

Requirements

Bachelor’s degree from an accredited educational institution
Minimum 5 years experience in electrical or construction industry
Minimum 3 years experience in: process improvement, sales, project management, commercial construction projects, continuous improvement, customer support or digital customer experience.
Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change
Strong organizational skills – ability to manage the timely execution of multiple tasks and projects
Strong communication and presentation skills – both verbal and written with ability to create status reports and technical presentations to stakeholders
Demonstrated customer focused skills and behaviors

Nice To Haves

Knowledge of the construction project lifecycle including submittal processes
Change management and design thinking experience
Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc.
Knowledge of Bidmanager/CPQ
Knowledge of Salesforce
Knowledge of Autodesk suite of products including Autodesk Construction Cloud

Responsibilities

Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization and improvement.
Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption.
Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes.
Develop and maintain project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions.
Partner with business leaders, IT, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions.
Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement.