Business Process Analyst

Dominion Energy•CHESTER, VA

2d•$65,500 - $85,000•Onsite

About The Position

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. This role is responsible for analyzing and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Dominion Delivery business areas. The analyst will assist on multiple concurrent projects to identify and document the major business processes associated with the business unit, conduct benchmarking and best practice analysis of the business unit's processes against both industry and non-industry processes, identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety, develop business cases to support recommendations, and monitor the progress associated with the implementation of recommended changes. This role will apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.

Requirements

2-3+ years of relevant experience in a directly related field.
Strong planning and organizational skills with the ability to facilitate and/or work on multiple project teams simultaneously.
Ability to exercise independent judgment and decision-making, along with knowledge of when to get others involved.
Proficient in application of business process improvement methodology, benchmarking, and change management.
Strong customer service orientation.

Nice To Haves

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience will be considered.

Responsibilities

Analyze and make recommendations for changes to internal processes and/or standards/specifications to create more efficient and economical operations.
Assist on multiple concurrent projects to identify and document major business processes.
Conduct benchmarking and best practice analysis of business unit processes.
Identify opportunities to improve the efficiency and effectiveness of business processes without jeopardizing reliability, availability, or safety.
Develop business cases to support recommendations.
Monitor the progress associated with the implementation of recommended changes.
Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.