Business Process Analyst

Ecolab • Greensboro, NC

14h • Hybrid

About The Position

Senior Business Analyst – Food Retail Service Collaborates with multiple stakeholders to evaluate the effects of proposed solutions, facilitate deployments, and support organizational change management initiatives. Acts as a product expert, offering detailed insights into its features, purpose, business impact, and value to the business and our customers. This role is responsible for maintaining product health, managing the backlog, and prioritizing future enhancements. Responsibilities also include drafting user stories, defining acceptance criteria and nonfunctional requirements, and preparing test cases. Facilitates sprint reviews and User Acceptance Training. Additionally, coordinates project resources to ensure timely and cost-effective delivery of projects. This role demands strong communication, presentation, and time management skills, as well as an understanding of complex business processes in a fast-paced environment. Position Details This position is based in Greensboro, NC and has a hybrid work schedule.

Requirements

• Typically requires a degree and 5 years’ experience; or no degree and 8 years combined education and equivalent work experience.
• 5 years as a Business Analyst or similar position.
• 2 years of customer-facing experience
• 5 years working in Agile development methodologies (Scrum)
• No immigration sponsorship is available for this role at this time.

Nice To Haves

• Strong written and verbal communication skills.
• Experience with SQL queriers
• Project Management experience.
• Strong written and verbal communication skills.
• Advanced Excel skills.
• Advanced SQL skills.
• Client facing work experience.

Responsibilities

• Conduct presentations for key external FRS customers, including business reviews and requirements gathering.
• Apply problem-solving skills to analyze complex issues and develop solutions.
• Perform gap analysis to help define project scope and objectives.
• Think creatively and strategically to overcome challenges and drive results.
• Drive platform value through strategic insights and execution.
• Key Contributor to software migration projects, ensuring smooth transitions and minimal disruption to the business.
• Use SQL to write ad hoc queries for data analysis and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees