Business Process Analyst

BEGA NORTH AMERICA INC • Broomfield, CO

1d • Onsite

About The Position

The Business Process Analyst owns business process design across ERP-centric workflows at BEGA, enforces structured requirements before execution, establishes process standards aligned to industry best practices, and acts as the control point between business demand and IT delivery. This is a hands-on practitioner role. The Business Process Analyst personally writes requirements, builds process maps, runs validation sessions, and documents SOPs. The role partners with business stakeholders across operations, finance, supply chain, and sales to translate business needs into clear, actionable process and system requirements, with a strong bias toward configuration over customization. The role challenges stakeholders, vendors, and IT team members when standards or best practices are at risk, and defends recommendations with clear rationale. This position reports to the Head of IT.

Requirements

• Minimum 5-8+ years of hands-on ERP business process analysis, 8-12+ preferred
• Direct, recent experience in high-mix, low-volume (HMLV) manufacturing environments
• Practitioner-level understanding ERP workflows including production planning, inventory, procurement, and order management
• Demonstrated track record applying industry best practices for ERP business processes
• Ability to challenge requests, push back on poor requirements, and defend recommendations with clear rationale; comfortable operating without consensus when standards require it
• Experience defining and documenting structured requirements for ERP changes, including internal and vendor-led development and system enhancements
• Experience working across cross-functional teams (operations, finance, supply chain, sales) to drive alignment
• Experience with Visibility ERP or comparable mid-market or tier-1 ERP platforms in a manufacturing environment
• Bachelor's degree in Information Systems, Business, Engineering, or equivalent experience

Nice To Haves

• Experience with Salesforce, including CRM-to-ERP process integration, preferred
• Experience documenting processes using Visio, Lucidchart, or similar tools, and maintaining SOPs in Dozuki or comparable platforms preferred
• Familiarity with Freshservice or comparable ITSM tools and structured intake/prioritization models preferred
• Exposure to ERP stabilization, optimization, or replacement initiatives

Responsibilities

• Partner with the Head of IT to define and maintain best practice standards for ERP usage
• Translate business needs into structured, actionable requirements; reinforce configuration over customization as a standing principle
• Own intake and initial prioritization of the ERP change pipeline and related critical incidents
• Maintain existing process documentation and operating definitions; qualify existing SOPs and build new SOPs as needed
• Own process design for best practices and change requests
• Drive structured evaluation before any execution begins, including best practice research, presenting options and alternatives, and capability verification with vendors
• Act as the primary liaison between business stakeholders, other IT agents, and vendors; ensure alignment across systems, workflows, and data definitions
• Lead requirements validation sessions with business stakeholders to ensure clarity, completeness, and alignment
• Keep IT executive leadership informed, escalate critical developments, and route validated changes for review and approval with concise summaries on business value, execution effort, and adherence to governance standards
• Communicate system changes to impacted audiences clearly and concisely
• Protect operations by maintaining confidentiality of business data and following sound access and change practices

Benefits

• Quality above all, working toward the most knowledgeable and effective service team
• High standard of work ethic, professionalism, punctuality, and reliability
• Respect, integrity, ownership, and accountability
• Adoption and engagement of the BEGA Business System
• Productivity standards and cost containment initiatives within IT are met

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level