Business Process Analyst (Raw Material & Spare Parts Planning)

IGT, a Nevada Corporation•Reno, NV

2d•Onsite

About The Position

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership. Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Requirements

Bachelor’s degree in supply chain, Business, or related field, or equivalent experience
5+ years in raw material, spare/service parts, or inventory planning in a manufacturing or field-service environment
Comfortable with ambiguity — able to build process and documentation from scratch, not just follow an existing playbook
Working knowledge of SAP or comparable ERP/MRP (SAP IBP/GUI a strong plus); advanced Excel, VBA a plus
Strong process-documentation/technical-writing skills; general project management ability for secondary project work
Ability to influence across all levels and global regions; self-starter, organized, continuous-improvement mindset

Responsibilities

Define, build, and document the scope, workflows, and SOPs for a new North America raw material and spare parts planning function
Own North America spare parts inventory planning — safety stock, reorder points, and replenishment cadence for service and field support
Build tracking tools/dashboards for spare parts availability, aging/obsolete inventory, and stockout risk (Excel/SAP)
Partner with Master Scheduling, Procurement, and Field Service to align parts supply with service and warranty demand
Identify and resolve gaps between SAP data and physical raw material/spare parts inventory
Set target inventory and reorder policies for critical and long-lead parts with Purchasing and Manufacturing
Coordinate with EMEA/APAC/LATAM counterparts on global parts strategy and escalate cross-regional constraints
Report to leadership on parts health metrics, risks, and process maturity as the function develops
Take on Operations Transformation and other cross-department projects from the Operations Project Portfolio as capacity allows
Scope objectives, activities, dependencies, budget, and risk for assigned projects; track status and escalate issues
Assist other Project Managers on deliverables as needed