Business Process Analyst
About The Position
We are seeking a Business Process Analyst/Business Analyst to act as a strategic liaison between operations, technology, and the OPMO Automation team. This role combines process intelligence and emerging technology fluency to accelerate automation and AI adoption across various units in Knowledge Enterprise. You will independently evaluate opportunities, lead discovery, and prioritization processes, and ensure that automation and AI projects deliver measurable outcomes. The position does not provide visa sponsorship. This position does not provide a relocation fee. This position is only for local Arizona residents.
Requirements
- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
- Experience defining and delivering automation or AI-enabled solutions with measurable return on investment.
- Experience with automation and AI technologies, example: MS Playwright, RPA (UiPath, Power Automate, Automation Anywhere), workflow orchestration, intelligent document processing, and generative AI.
- Experience managing complex stakeholder environments and influence prioritization decisions across departments.
- Storytelling skills—able to distill technical details into clear, actionable business narratives.
- Experience working within Agile or hybrid delivery models, with proficiency in backlog and intake management tools such as Jira or Azure DevOps.
Nice To Haves
- Prior experience designing or operationalizing automation governance frameworks or intake portals is a added plus.
- Exposure to enterprise-scale AI transformation programs or automation centers of excellence.
- Certification in business analysis (CBAP), Agile (CSPO/PMI-ACP), or RPA platforms is a plus.
Responsibilities
- Lead the end-to-end intake process for automation and AI projects, from opportunity identification to implementation.
- Partner with business and technology leaders to define strategic automation roadmaps and align proposals with organizational goals.
- Conduct detailed current-state assessments and future state recommendations, gather requirements and translate manual workflows into structured, automatable processes.
- Create test cases and scripts, as well as perform testing.
- Identify return on investment and KPIs, including efficiency gains, error reduction, and capacity improvements.
- Facilitate prioritization discussions with senior team members
- Collaborate with automation architects, developers, and data scientists to shape requirements that ensure functional precision and scalability.
- Oversee initiative tracking, reporting, and communication of value realization metrics to executive sponsors.
- Be a subject-matter advisor on automation trends, intelligent document processing, generative AI use cases, and ethical AI considerations.
Benefits
- health, dental, and vision insurance plans
- life insurance and disability programs
- sick leave and holidays
- ASU/UA/NAU tuition reduction for the employee and qualified family members
- state and optional retirement plans
- access to ASU recreation and cultural activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
