10629 - Business Process Analyst I
About The Position
The Business Process Analyst I analyzes, defines, and improves business processes and supporting applications to align operational needs with organizational strategy. The role partners with business process owners, management, project teams, application development, and quality assurance teams to document requirements, evaluate current processes, support solution delivery, and recommend practical improvements using quantitative analysis and industry best practices. The position supports new application development and evolving business needs by facilitating business and technical analysis, aligning stakeholders, supporting project teams throughout the development lifecycle, and helping implement technology and process solutions from concept through completion. It also contributes to project planning and documentation, including business cases, scope definitions, estimates, requirements, financial documents, test plans, and training or technical materials.
Requirements
- Bachelor's degree or equivalent combination of education and relevant experience.
- 3-5 years of experience in the IT field, including business analysis, systems analysis, process improvement, application delivery, or a related area.
- Proficiency in developing business requirements documentation, process flows, status reports, and presentations.
- Strong written and verbal communication skills.
- Demonstrated ability to contribute to project and team leadership activities.
- Self-starter willing to take ownership and support the work needed to complete assignments.
- Ability to follow established practices and procedures, analyze problems of limited scope, and build effective internal working relationships.
Nice To Haves
- Technical certification relevant to business analysis, systems, or information technology.
- Project management certification or related formal training.
- Experience preparing business cases, cost and benefit analyses, process measurements, or project financial documentation.
- Experience supporting application development and quality assurance activities across the development lifecycle.
Responsibilities
- Lead business and technical analysis sessions supporting new application development and evolving business needs.
- Understand business issues, process needs, and data challenges within the client organization and industry.
- Serve as a liaison between the department and other business units.
- Align stakeholders on business requirements, system requirements, program functions, operations, and strategy.
- Provide analysis and support to project management, application development, and quality assurance teams throughout the development lifecycle.
- Communicate required changes clearly to business and development teams.
- Assist with maintaining project deadlines and schedules.
- Support the implementation of technology and process solutions from initial concept through completion.
- Prepare or assist with project startup reviews, business cases, scope definitions, and time and cost estimates.
- Develop business requirements documentation, including information architecture, use cases, wireframe and user experience reviews, operational requirements, security, and performance requirements.
- Develop functional requirements documentation, including data requirements, infrastructure diagrams, operational requirements, security, performance, testing, and quality assurance considerations.
- Prepare or support project financial documentation.
- Assist in developing test plans.
- Assist with or author training and technical documentation.
- Perform other duties as assigned.
Benefits
- Comprehensive medical and dental coverage
- Generous PTO
- Education assistance
- Annual merit increase eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
