Business Operations

Flai•San Francisco, CA

6d•Onsite

About The Position

Flai AI has transformed B2B SaaS, but has struggled to penetrate the real-world industries that shape our lives. Flai is building the leading AI-native communications platform for car dealerships. A $1.3 trillion industry, auto dealerships sell 96% of the 16 million new cars sold each year. Yet they universally run on outdated systems and manual processes, which is why dealerships spend $36B each year on operations. That's our opportunity. We launched our first voice AI product a year ago. Since then, we have deployed multiple products across hundreds of dealerships across the U.S. We've partnered with the 2nd largest automaker in the country and many of the leading dealership groups. We've raised funding from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, Innovation Endeavors, SV Angel, and Liquid 2. We've grown insanely quickly with a small, scrappy team and continue to move at that pace.

Requirements

Experience in business operations, strategy and operations, consulting, or a similar generalist role
A track record of owning projects from start to finish
Strong organizational and analytical skills
To move as quickly as we do, we work in person in San Francisco 5 days a week

Nice To Haves

Experience at an early-stage startup
Exposure to finance, accounting, or people operations
Experience implementing new tools or systems

Responsibilities

Be the founders' right hand: Take things off their plate and keep the company humming as we scale.
Keep finance running: Support billing, invoicing, and expenses, and work with our accounting partners.
Own our vendors: Manage contracts, renewals, and the tools and services we rely on.
Build people operations: Shape onboarding, benefits, and HR processes so every new hire has a great first day and a great first year.
Run cross-team projects: Launch new processes, evaluate tools, and take on the problems nobody owns yet.
Make things run better: Find what could run smoother across the business and improve it as we scale.