Business Operations & Strategy Manager

Hinge HealthSan Francisco, CA
Hybrid

About The Position

Join the team that acts as the strategic engine for Hinge Health. In this role, you won't just analyze data; you will shape the future of musculoskeletal care by driving the company’s most critical cross-functional initiatives. You will bridge the gap between high-level strategy and operational execution—transforming abstract ideas into scalable solutions that directly impact our 20+ million members. If you are a strategic operator who thrives on solving complex problems and navigating ambiguity to build the future of healthcare, this is the role for you. Example project areas include: New revenue / product strategies (e.g., business case modeling, market / competitor landscaping) Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out) Business outcome management Scaling and transforming operations

Requirements

  • 4+ years of experience in business strategy and modeling.
  • 4+ years of experience managing time-sensitive projects.
  • 3+ years of experience in at least one of the following: Consulting, Chief of Staff, Investment Banking, or BizOps.
  • Strong analytical skills (e.g., Excel, SQL) and written communication.

Nice To Haves

  • Experience working in a fast-paced, high-growth environment.
  • 5+ years of Consulting, Chief of Staff, Investment Banking, or prior BizOps experience.
  • MBA or MPH.
  • Healthcare industry experience.

Responsibilities

  • Dive deep into business performance metrics and current strategic initiatives.
  • Build trust with key stakeholders across Product, Commercial, and Clinical teams.
  • Take ownership of a key workstream within an ongoing strategic project (e.g., a new market pilot or operational audit).
  • Drive execution on major cross-functional initiatives, such as piloting a new product or scaling a new revenue strategy.
  • Establish robust dashboards to manage business performance KPIs and proactively identify areas for operational improvement.
  • Own the strategy and operational roadmap for a significant business area.
  • Deliver data-driven insights that inform annual planning and long-term strategic direction.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Help with gender-affirming care
  • Tools for family and fertility planning
  • Travel reimbursements if healthcare isn’t available where you live
  • Traditional or Roth 401k retirement plan options
  • 2% company match on 401k
  • Modern life stipends for learning and development
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