Business Operations & Strategy Associate

NinjaTrader•Chicago, IL

2d•Hybrid

About The Position

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

Requirements

2–4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles
High ownership, strong work ethic, with a bias toward action and execution
Ability to operate independently and manage multiple workstreams
Structured problem-solving skills; able to break down ambiguous problems into clear components
Ability to synthesize complex data into clear insights and recommendations
Experience in PMO / project management, managing cross-functional workstream
Strong prioritization skills across multiple competing demands
Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)
Ability to build financial models, forecasts, and business cases
Clear and concise written and verbal communication
Strong PowerPoint / presentation skills to executive stakeholders
Ability to build relationships and influence stakeholders across functions
Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)
Familiarity with growth funnels, experimentation, or performance optimization

Nice To Haves

SQL and data visualization tools (Looker, Tableau, etc.) preferred
Python a plus

Responsibilities

Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions
Partner with senior leadership to develop and execute business unit strategies
Build business cases to support investment decisions and key strategic initiatives
Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities
Analyze customer behavior and business performance to generate actionable insights
Define, track, and report on key business metrics and KPIs aligned to strategic goals
Manage project timelines and milestones ensuring accountability across stakeholders
Help streamline processes and improve how work gets done across the organization
Build relationships across teams and act as a thought partner to business leaders
Prepare executive-facing materials, including MBRs, QBRs, and strategic updates
Communicate insights and recommendations clearly to drive decision-making
Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business
Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making
Champion AI adoption by partnering with stakeholders to embed AI into core processes