Business Operations Specialist
CACI International•Oklahoma City, OK
•$39,400 - $69,500•Onsite
About The Position
CACI has a great opportunity for an entry level Business Operations Specialist supporting ASKCACI. This position is located in our Oklahoma City Business Office.
Requirements
- Work experience in a customer service role at a large complex business setting.
- Communication skills, both written and verbal.
- Must have a strong sense of customer service.
- Must have exceptional active listening skills.
- Time management and organizational skills.
Nice To Haves
- Associate degree or equivalent work experience.
- Experience using Workday.
- Experience utilizing ServiceNow.
- Adaptability and flexibility.
- Ability to make quick decisions independently.
- Strong attention to detail.
Responsibilities
- Serve as the primary interface for inquiries from internal customers.
- Interact with internal customers to answer questions about policies, procedures, and business processes.
- Provide support using an existing knowledge base and established policies.
- Ensure consistency for the internal customer experience.
- Emulate exceptional customer service in all aspects of the position.
- Respond to employee requests professionally and respectfully.
- Understand sensitivity and confidentiality of issues.
- Research and interpret company policies and procedures.
- Provide education and guidance where necessary.
Benefits
- flexible time off benefit
- robust learning resources
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
