Business Operations Manager
About The Position
At Cisco Operations, the Business Operations Manager works with leaders and colleagues across the organization to plan and deliver initiatives that support company goals. The role coordinates cross-functional projects, sets timelines, and supports delivery while analyzing data, explaining its implications, and recommending next steps. The manager facilitates discussions, gathers decisions, tracks risks and dependencies, improves processes, and identifies practical ways to use AI in workflows and analysis. The role requires clear communication, early escalation of issues, and ownership of work from planning through completion, including presenting recommendations to senior leaders.
Requirements
- Bachelor's degree and 8 years of demonstrated experience in business operations management; equivalent experience may substitute for a degree.
- Expertise in business operations, strategy execution, or program management.
- Proficiency in Excel and PowerPoint.
- Ability to analyze data and communicate recommendations clearly.
Nice To Haves
- Experience in consulting or a technology company.
- Experience building AI workflows, automations, or tools.
- Experience working with senior stakeholders to explain complex information to different audiences.
- Capacity to see and articulate a vision that inspires change.
Responsibilities
- Plan projects across teams, set timelines, and coordinate delivery.
- Analyze data, explain findings, and recommend next steps.
- Facilitate discussions with cross-functional teams, gather decisions, and track risks and dependencies.
- Improve processes and identify practical uses for AI in workflows and analysis.
- Communicate clearly, follow through, and raise issues early.
- Present recommendations to senior leaders and own work from planning through completion.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to eligibility and vesting terms
- 10 paid holidays per calendar year
- Floating holiday for non-exempt employees
- Paid birthday off
- Paid year-end holiday shutdown
- Four paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- 80 hours of sick time off, with up to 80 unused hours carried forward
- Additional paid time away may be requested for critical or emergency family issues
- Optional 10 paid volunteer days per calendar year
- Annual bonuses may be available for non-sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
