Business Operations Manager

NeuroBionics•Somerville, MA

56d•Onsite

About The Position

NeuroBionics is hiring a Business Operations Manager to be the operational backbone of their growing team. As the first dedicated operations hire, this role will own the operational core, including HR, payroll, benefits, onboarding, procurement, accounts payable, and vendor relationships. The position will also support lab facilities and safety, and assist in planning future space needs. The Business Operations Manager will coordinate with existing support functions such as a bookkeeper, fractional CFO, HR advisor, and IT support, acting as the internal hub to streamline operations. As the team expands, this role will build the systems and rhythm necessary for efficient operation, freeing up founders to focus on strategy, fundraising, and scientific advancements. This is a hands-on, generalist role for an individual who enjoys broad company involvement, operates with autonomy, and thrives in building order within a fast-paced environment. The position is on-site in Somerville, MA, with relocation assistance available.

Requirements

7-10 years of operations experience, ideally in a startup or small-company environment.
Hands-on experience with the operational core: payroll and HR administration, and/or finance operations (AP, procurement, transaction coding, vendor management).
Track record of building or standing up processes and systems, not just running mature ones.
Highly organized and independent; comfortable owning decisions and setting boundaries.
Has owned a function end-to-end and made the decisions in it.
Capable of handling sensitive payroll, compensation, and HR information.
Able to work on-site 4-5 days/week.

Nice To Haves

Comfortable in a regulated or controlled environment (medical device, lab, or similar), including the operational side of a quality system and basic lab safety/EHS.
Lab or facilities operations and capital-equipment procurement.
Has managed external partners or consultants.
Has helped a founder hand off finance and operations and built the trust to make that work.
HR / People-ops background (can work with our HR consultant and run HR, payroll, and benefits).

Responsibilities

Run payroll, onboarding, and benefits administration.
Draft and implement HR policies (with support from HR advisor).
Serve as the team's first point of contact for people-operations questions.
Own procurement, accounts payable, vendor management and contracts.
Manage capital and long-lead equipment purchasing (POs, lead times, capex).
Handle transaction coding.
Act as the inside contact for the bookkeeper to ensure accurate operational activity capture.
Coordinate with the fractional CFO on planning and fundraising efforts.
Manage vendor and contract relationships.
Coordinate lab-space and facilities needs (with support).
Keep the team's environment running smoothly.
Act as the internal point person for external partners: bookkeeper, fractional CFO, HR advisor, IT support.
Maintain and refine the systems the team runs on (meeting cadence, documentation, communications, onboarding, and workflows).
Improve systems and workflows over time.
Operate independently within a defined scope.
Resolve issues at your level.
Keep the team and founders focused by absorbing operational complexity.