Business Operations Manager

Cisco • Milpitas, MI

1d

About The Position

Our team sits at the heart of the Distributed Systems Engineering (DSE) organization, providing the operational backbone that empowers our engineers to innovate at scale. We partner directly with SVP-level leadership to turn complex engineering visions into reality, ensuring that our resources, budgets, and strategic initiatives are perfectly aligned. We are a dynamic, collaborative group that thrives on solving complex problems and bridging the gap between technical execution and business strategy. Joining us means being part of a high-visibility team where your work directly enables the success of the entire Infrastructure Engineering organization. As a Business Operations Manager, you will serve as a critical partner to engineering leadership, driving the operational excellence that keeps our organization moving forward. Your success in this role will be defined by your ability to translate high-level strategy into repeatable, efficient processes that allow our engineering teams to focus on what they do best: building the future.

Requirements

• 10+ years of professional experience in engineering operations or project management within the high-tech industry.
• Bachelor’s degree in Business Management or a related field.
• Documented experience leading quarterly or annual planning processes within an engineering organization.
• Use of AI tools to analyze data and develop presentations for executive level audiences
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint).
• Experience in conducting data analysis related to budgets, headcount, and resource allocation.

Nice To Haves

• Significant Engineering Operations experience at Cisco.
• Proven ability to influence cross-functional stakeholders and drive decision-making in ambiguous environments.
• Excellent written and oral communication skills with experience presenting to executive leadership.
• Demonstrated success in managing organizational events, such as staff meetings, all-hands, and offsites.
• Familiarity with AI-driven tools, such as Codex, and experience with prompt engineering to support operational workflows.
• Strong organizational skills with the ability to shift priorities effectively in a high-demand, fast-paced environment.

Responsibilities

• Lead quarterly and annual planning processes, ensuring that our roadmap is supported by accurate budget, headcount, and resource analysis.
• Orchestrate key organizational meetings and events, providing the structure necessary for our leaders to make informed, data-driven decisions.
• Streamline workflows and remove roadblocks to project success by managing cross-functional partnerships with Finance and TPM teams.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• 10 paid days per full calendar year to volunteer
• annual bonuses
• performance-based incentive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior