Business Operations Manager, AWS Sales Planning and Compensation

Amazon • Boston, MA

2d • Onsite

About The Position

The Sales Planning and Compensation (SPC) team designs integrated sales planning processes and sales compensation programs to activate AWS' Go-To-Market (GTM) strategy. SPC manages annual planning, in-year adjustments, and sales compensation design to align seller incentives with AWS' strategic priorities.

We are seeking an experienced Business Operations Manager to drive operational excellence across our organization. In this role, you will support strategic initiatives and build annual rhythms that enable critical programs for sales planning and compensation that impact sales teams globally. This role will establish the shared operational rhythms, project management practices, launch tracking, and goals reporting that add predictability and transparency across the organization — giving leadership a clear view of what we're delivering and whether we're on track. You will work across our teams to build visibility and create the connective tissue that enables our organization to manage a complex portfolio with confidence.

Requirements

• Experience working within a high-growth, technology company
• 5+ years of professional experience in business operations, program management, management consulting, or related field
• Proven track record of building and improving operational processes and frameworks in fast-paced environments
• Experience implementing and managing project management platforms (e.g., Asana, Jira, Smartsheet) to drive intake processes, workload visibility, and cross-team coordination
• Experience driving cross-functional initiatives and delivering results through influence without direct authority

Nice To Haves

• MBA or advanced degree in a relevant field
• Experience in sales operations, marketing operations, or go-to-market strategy within a technology company
• Experience consolidating disparate project management and intake systems into unified frameworks
• Experience supporting large-scale transformation initiatives with measurable business impact
• Strong written and verbal communication skills with experience preparing materials for executive audiences

Responsibilities

• Drive execution of strategic planning and operational cadences for the Sales Planning & Compensation organization, including weekly/monthly business reviews, and launch tracking.
• Build and maintain operational frameworks, governance models, and reporting that give leadership a clear view of organizational performance and launch readiness
• Serve as the interface with SPC program teams to design and implement tools, workflows, and reporting frameworks that help teams move faster and make better decisions at scale
• Own and manage complex operational problems, solving them through data analysis, stakeholder alignment, and clear action plans
• Build and manage relationships with senior stakeholders across the organization, influencing without authority to drive alignment and achieve business outcomes
• Partner with Sales, Finance, and Technology teams to identify opportunities for process improvement and automation

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level