Intern, Business Operations

Avid Bioservices • Tustin, CA

2d • Onsite

About The Position

The Business Operations Intern will support the Business Operations team in the coordination, analysis, and execution of key commercial and operational activities. Working closely with cross-functional partners, the intern will assist with data organization, reporting, process documentation, and day-to-day team support to help improve visibility, efficiency, and execution across the department. This role provides exposure to business operations in a fast-paced biopharmaceutical environment, including experience with reporting tools, process improvement, and cross-functional collaboration.
We're thrilled to provide a 10-week paid internship at our facility in Tustin, CA. As an intern, you'll dive deep into our team culture, take on significant projects, and play a vital role in our team's dynamics. This full-time, 40-hour per week office position is designed to offer you a wealth of experience and the chance to connect with professionals in the industry.

Requirements

• Current enrollment in a Bachelor’s or Master’s program in Business, Operations, Supply Chain, Information Systems, Life Sciences, Analytics, or a related field.
• Strong interest in business operations, commercial processes, systems, and process improvement within the biotechnology or biopharmaceutical industry.
• Highly organized with strong attention to detail, especially when working with data, documents, and multiple priorities.
• Strong written and verbal communication skills, with the ability to work effectively across cross-functional teams.
• Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint, and familiarity with collaboration platforms such as Teams and SharePoint.
• Interest in data management, reporting, dashboards, or CRM systems such as Salesforce.
• Ability to work in a team environment, manage multiple tasks, and meet deadlines.
• Availability to work full-time for the duration of the internship at our Tustin, CA facility.
• Authorization to work in the country where the internship is located.

Nice To Haves

• Interest in digital tools, automation, or AI-enabled solutions is preferred.

Responsibilities

• Executed Contract Database Management: Support the development and maintenance of a centralized database for executed client contracts, including MSAs, work statements, change orders, and related documents.
• Organize contract files, naming conventions, metadata, and supporting references to improve accessibility, consistency, and version control.
• Assist with preparing contract records and document repositories to support future quick access and analysis through AI-enabled tools.
• Salesforce Data, Reporting, and Dashboard Support: Assist with Salesforce data entry and ongoing data maintenance to support accurate opportunity, client, and pipeline records.
• Help create and update reports and dashboards that improve visibility in pipeline activity, commercial metrics, and team performance.
• Support efforts to streamline pipeline reporting by improving system-based reporting and reducing reliance on manual data extracts.
• Proposal Automation and AI Enablement: Support the exploration of automated proposal drafting tools and help evaluate opportunities to improve proposal development efficiency.
• Assist in gathering, organizing, and structuring content inputs that could support the development of an AI agent for first draft proposal generation.
• Document workflows, requirements, and improvement ideas related to proposal automation and other digital enablement initiatives.
• Data, Metrics, and Cross Functional Support: Assist with data organization, validation, and analysis to support internal reporting, team priorities, and operational decision-making.
• Work with cross-functional partners to gather updates, maintain trackers, and support follow-up on business operations action items.
• Contribute to dashboard updates, KPI summaries, and other materials used for internal business reviews and leadership reporting.
• Process Improvement and Documentation: Help document workflows, standard procedures, and team processes to improve consistency and scalability.
• Participate in continuous improvement initiatives by identifying inefficiencies and supporting practical solutions.
• Administrative and Organizational Support: Help organize shared folders, team resources, and documentation repositories used by the Business Operations team.
• Support meeting preparation, notes, action item tracking, and other administrative tasks that help the team operate efficiently.

Benefits

• 10-week paid internship
• Compensation: $20.00 per hour
• Mentorship
• Weekly Check-ins and 1:1s
• Performance Assessments
• Internship Experiences: Intern Open House, Summer Leadership Series, Lunch & Learns, Intern Night Out, Site Tours, and an End of Summer Presentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree