Business Operations Generalist

GITAI • Los Angeles, CA

3d • $28 - $35 • Onsite

About The Position

As a Business Operations Generalist at GITAI, you will help run the daily operations of a fast-moving hardware startup. This is an entry-level role, but it is not a light role. You will support the work that keeps the company moving: office operations, purchasing, receiving and shipping, employee travel, internal events, benefits support, vendor coordination, finance administration, and process documentation. You may book hotels for engineers heading to a test site, receive hardware at the office, follow up with a vendor, fix a workspace issue, prepare an internal event, update a purchasing record, support Accounting, or write down a process that did not exist yesterday. You will learn startup operations by doing the work directly. GITAI moves quickly, and small operational failures can cost engineers time. We need someone who notices what is broken, acts quickly, communicates clearly, and closes the loop.
If you want a narrow administrative job with fixed tasks, this is not the right role. We are looking for someone who sees what needs to be done, takes it on, and follows through. The work will not always fit neatly inside a job description. If you want to help run the daily operations of a hard-tech startup and grow into a strong operator, this is a strong place to start.

Requirements

• Entry-level professional experience is welcome. Experience in operations, administration, workplace operations, purchasing, logistics, hospitality, retail operations, customer support, event operations, or another execution-heavy role is helpful.
• Associate’s or Bachelor’s degree, or equivalent practical experience.
• Comfortable working fully onsite in Torrance, CA and supporting hands-on office operations, including receiving packages, moving supplies, setting up rooms, coordinating vendors, tracking orders, updating records, and handling daily office needs.
• Strong attention to detail, follow-through, and ownership. You should be able to manage many small tasks without letting things slip.
• Strong written and verbal communication skills. You will work with employees, managers, vendors, candidates, visitors, and external partners.
• Comfortable using business tools such as Google Workspace, Slack, spreadsheets, and common office software. You should also be able to learn new tools quickly and use them to make recurring work more organized.
• Strong ability to use AI tools such as ChatGPT, Gemini, or similar tools responsibly to work faster and more accurately, including drafting documents, creating checklists, organizing information, summarizing details, and improving workflows.
• Practical judgment and the ability to stay calm when priorities change during the day.
• Comfortable with physical office tasks, including lifting and moving items up to 50 lbs as needed.
• Willingness to support occasional local or regional business travel, including same-day trips or short overnight stays, for test-site setup, vendor coordination, or other operational needs.
• Interest in learning how a fast-moving hardware startup operates from the inside.
• Applicants must be currently authorized to work in the U.S. This role is not eligible for visa sponsorship.
• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), GITAI Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable.

Nice To Haves

• Experience working in a startup, small company, lab, manufacturing environment, engineering organization, or other fast-moving onsite workplace.
• Experience leading or coordinating operations for a small team, student organization, club, volunteer group, event team, or community organization.
• Experience managing practical logistics, such as scheduling, purchasing, vendor communication, travel coordination, inventory, events, facilities, or basic budgeting.
• Experience creating simple processes, checklists, trackers, or documentation to make repeated work easier for others.
• Comfort with spreadsheets, forms, project trackers, purchasing tools, expense tools, or other business software.
• Interest in space, robotics, manufacturing, defense, or hard-tech startups.

Responsibilities

• Support daily workplace operations, including office organization, supplies, repairs, maintenance, mail, deliveries, vendor coordination, and workspace setup.
• Maintain a clean, safe, organized, and secure office environment for employees, candidates, visitors, and vendors.
• Support purchasing and procurement operations, including purchase requests, vendor communication, purchasing system updates, documentation, order tracking, and internal follow-up.
• Handle receiving, shipping, inventory checks, and logistics coordination for office supplies, hardware-related items, and other daily operational needs.
• Arrange employee travel, including hotels, flights, rental cars, and transportation, while following company policies and budget requirements.
• Support external test-site operations, including contractor and vendor coordination, site visits, scheduling, purchasing follow-up, and short business trips when needed.
• Support employee-related operations, including onboarding logistics, benefits administration support, internal events, team activities, and other People Operations tasks.
• Assist Accounting and Corporate teams with invoices, receipts, vendor records, reimbursement support, document collection, and other administrative work.
• Create, update, and maintain internal procedures, checklists, and trackers so recurring work becomes faster, clearer, and less dependent on memory.
• Identify and resolve small operational problems before they become distractions for engineers, managers, or the leadership team.
• Take on new responsibilities as the company grows. In a startup, this role will not stay inside a fixed job description.

Benefits

• Health Insurance – Platinum medical plan with 100% company-paid medical, dental, and vision coverage for employees; 90% for dependents
• 401(k) Plan – Company match up to 3.5%, with traditional and Roth options
• Time Off – 11 paid holidays per year, 12 days of paid vacation per year, and paid sick leave (in accordance with applicable law)
• Office Perks – Free snacks and drinks, plus regular team events
• Mission-Driven Culture – Work alongside passionate teammates on real space hardware
• Cutting-Edge Work – Direct access to next-gen space robotics and flight hardware

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree