Business Operations Generalist

AfterQuerySan Francisco, CA
Onsite

About The Position

AfterQuery is hiring a Business Operations Generalist to work directly with the CEO and the internal Operations team as we scale. You will be a key part of the operational backbone of the company — tackling special projects across the business as they arise and building capabilities that don't yet have a home. You are a utility player: sharp, resourceful, and equally comfortable doing qualitative research, quantitative modeling, and hands-on execution. No task is out of scope. Your job is not to flag problems — it's to diagnose them, build the analysis, and deliver a recommendation that moves the business. Other times, it's to tackle issues before they become problems. You won't inherit a playbook. You will build one from the ground up, then hand it off and move to the next thing. This is an in-person role in San Francisco, moving at the speed of the company.

Requirements

  • 1–4 years of experience at a top investment bank, consulting firm, private equity firm, or in a highly analytical strategy or operations role.
  • Demonstrated ability to build from the ground up. You've operated in environments where the process didn't exist, and you created it.
  • A genuine utility player: equally comfortable building a financial model, drafting a customer email, and mapping an operational workflow — and you don't think any of it is beneath you.
  • High agency, low ego. You don't wait to be told what to do — you identify the gap, propose the solution, and execute. If something is broken, you fix it without being asked.
  • Strong analytical instincts: you default to quantitative analysis and pair it with qualitative judgment. You turn ambiguous problems into specific, data-backed recommendations.

Nice To Haves

  • Prior experience at an early-stage startup, especially in an operator or Chief of Staff-adjacent capacity.
  • Technical fluency: ability to engage credibly with engineering and research teams.
  • Exposure to AI, data, or tech-adjacent industries, either from prior work or genuine intellectual interest in the space.
  • Experience standing up customer-facing programs, billing systems, or revenue operations from zero.
  • Experience across multiple functions: operations, strategy, finance, go-to-market, product, or recruiting.

Responsibilities

  • Take ownership of founder- and leadership- assigned special projects from kickoff through delivery, driving decision-making, owning cross-functional initiatives, building operating cadences, and monitoring core business metrics.
  • Build new operational capabilities from scratch: billing and revenue operations infrastructure, business development support, and other functions we stand up as we scale.
  • Gather qualitative and quantitative data, synthesize what you find, and develop actionable recommendations.
  • Assist with business development activities including research, outreach support, deal tracking, and preparing materials for founder-led conversations.
  • Support recruiting end-to-end (sourcing, top-of-funnel outreach, interview coordination, work trials, candidate relationships, and external recruiter management) so hiring moves quickly and without gaps.
  • Support the company's administrative infrastructure: financials (payroll, expense tracking, vendor payments, invoicing), real estate and lease management, office setup, and any other operational foundations that keep the business running smoothly.
  • Identify operational inefficiencies, model the tradeoffs, and propose prioritized solutions with clear implementation plans.
  • Serve as connective tissue across the organization by communicating clearly, following through, and closing the loop.
  • Build for durability, not just delivery. Stand something up, pressure-test it, document it, and hand it off cleanly so that it keeps working after you've moved on to the next problem.
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