Business Operations Coordinator

Travel + Leisure Co.•New Orleans, LA

11d•Onsite

About The Position

As a Business Operations Coordinator for Travel + Leisure at Club Wyndham New Orleans, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

Requirements

Proficient in Microsoft Suite
Have availability to support the business throughout weekends and holidays
Experience delivering outstanding customer service, with excitement!

Nice To Haves

Enjoy working in a fast-paced environment
Enjoy interacting with guests and business partners
Enjoy being part of a highly engaged team
Be communicative, reliable, and organized
Not afraid of learning new processes
Embrace change

Responsibilities

Provide exceptional customer service to our guests, business partners, and team
Work with leadership to implement ways in which to improve our customer service or processes
Protect data when interacting with our guests to ensure they receive the best experience with us
Ensure company assets are always protected and supporting policies and procedures are executed
Understand and implement operational procedures that govern our business
Support new initiatives and help impacted teams understand what the changes means to them
Maintain and validate daily, weekly, monthly, or quarterly reporting needs
Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalates appropriately to leadership

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Paid time off (speak to your recruiter for additional information)
Parental leave (speak to your recruiter for additional information)
Holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program