Business Operations Coordinator

Vi-Leon•Beverly, MA

1d•Onsite

About The Position

Vi-Leon is seeking a Business Operations Coordinator to join their Operations team in Beverly, MA. This full-time, in-office role supports the Recruiting and Account Management teams by managing the behind-the-scenes operations that keep the company running. The ideal candidate is organized, detail-driven, and proactive, with a focus on reliability and follow-through. This position is dynamic, ensuring the smooth day-to-day functioning of business-critical needs, including office management, contract administration, revenue reporting, travel coordination, basic tech support, and internal onboarding. Vi-Leon is a staffing firm that values authenticity, candor, and hard work, offering opportunities for growth and advancement in a supportive team environment.

Requirements

Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent attention to detail and reliable follow-through.
Comfortable coordinating with vendors, consultants, and internal stakeholders.
Results-driven, with a passion for continuous improvement and a focus on process optimization.
Exceptional communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Flexibility to adapt to changing priorities and work in a fast-paced environment.
Proficient in Microsoft Suite.
Ability to reliably commute to Beverly, MA, or plans to relocate before starting work.

Nice To Haves

Bachelor’s degree in business administration, operations management, or a related field.

Responsibilities

Office & Facilities Management: Maintain inventory of office supplies and hardware, coordinate weekly office snacks, oversee general office maintenance (lighting, electrical, phone lines, printers), and coordinate with vendors or building management.
Consultant & Contract Administration: Draft and issue external offer letters and consultant contracts, process consultant extensions and change requests, and maintain timecard approval workflows.
Problem-Solving & Process Improvement: Analyze and identify opportunities to improve existing processes, and design and implement scalable solutions.
Process Maintenance & Creation: Develop and maintain standard operating procedures (SOPs), and continuously evaluate and refine existing processes.
Revenue Reporting, Metrics & Data Accuracy: Track and report daily revenue dials, compile and distribute weekly revenue metrics, and ensure the accuracy and integrity of data.
Technology & Communications Support: Serve as a first point of contact for technology support requests, manage phone line support, and maintain office printers and equipment.
Customer Service: Serve as a point of contact for internal and external stakeholders, address employee, consultant, and client concerns, foster clear communication across teams, and coordinate travel logistics.
Onboarding & Offboarding: Oversee internal and external onboarding processes for new employees, and manage the external offboarding process for clients or partners.