Business Operations Coordinator
About The Position
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. At UnitedHealth Group, we're changing the future of health care, and we have the expertise, advanced technology and global resources to make it happen. As an Invoicing Team Lead, you'll work with the brightest minds in the business and find yourself digging deep to find the solutions to help people live healthier lives. You'll be responsible for delivering value to our largest client accounts & assisting with the leadership of a team of motivated data entry specialists ensuring high quality results are delivered to our customers. Together, we’re shaping healthcare and improving care directly at the point of service. What could be more satisfying than that? Join us!
Requirements
- High School Diploma / GED
- Must be 18 years of age OR older
- 6 + months of experience in medical record retrieval, data entry, or finance
- Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
- Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 8:00 pm EST. It may be necessary, given the business need, to work occasional overtime
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
- Excellent verbal and written communication
- Active listening
- Empathy and emotional intelligence
- Patience and professionalism
- Problem-solving and critical thinking
- Attention to detail
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Nice To Haves
- Healthcare experience
Responsibilities
- Invoice Entry & Approval
- Contact provider offices to resolve issues with invoices or W9s
- Review past due invoices for opportunities to retrieve charts
- Review invoices on hold for opportunities to complete payment
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
